Community Support Advocate

2 weeks ago


Ottumwa, Iowa, United States Sieda Community Action Full time
Job Overview

Salary: $16.93 per hour

Sieda Community Action is looking for a dedicated Economic Support Specialist I to join our Economic and Family Support Services Unit. This role is pivotal in providing assistance to individuals seeking economic support through various programs.

Key Responsibilities:

  • Assist clients in navigating their economic assistance needs across multiple Sieda programs, including Energy Assistance and crisis utility support.
  • Conduct assessments to identify client needs and gather essential data for our client management system.
  • Facilitate referrals to community resources to help overcome identified challenges.
  • Collaborate with local utility providers to advocate for clients and arrange necessary financial assistance for maintaining essential household utilities.
  • Support the Resource Center Supervisor in delivering services across multiple counties during emergencies or staffing shortages.

Qualifications:

  • High School diploma or equivalent, with at least two years of relevant work experience.
  • Valid Iowa Driver's License and proof of insurance are required.
  • Bilingual proficiency in English and Spanish is preferred but not mandatory; bilingual candidates are encouraged to apply.

The ideal candidate will possess strong communication skills, problem-solving abilities, and a commitment to providing respectful and effective customer service. Candidates must be capable of maintaining confidentiality and adapting to new technologies.

Employment Requirements:

Employment is contingent upon a thorough criminal background check, including a review of any past or current founded child abuse cases. This is a full-time position with a comprehensive benefits package.

Benefits Include:

  • 401(k) matching
  • Dental and health insurance
  • Life insurance
  • Generous paid time off and 13 paid holidays
  • Professional development assistance
  • Retirement plan options
  • Vision insurance

Sieda Community Action is an equal opportunity employer, committed to offering competitive salaries and a comprehensive benefits package.



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