Financial Support Coordinator

2 weeks ago


Ottumwa, Iowa, United States Sieda Community Action Full time
Position Overview

Salary: $16.93 per hour

Sieda Community Action is currently seeking a dedicated Economic Support Specialist I to join our Economic and Family Support Services Unit. This role is essential in providing assistance to individuals seeking economic support through various programs.

Key Responsibilities:

  • Assist clients in navigating their economic assistance needs across multiple Sieda programs, including Energy Assistance and crisis utility support.
  • Conduct assessments to identify client needs and gather necessary data for our client management system.
  • Facilitate referrals to community resources to address identified challenges faced by clients.
  • Collaborate with local utility providers to advocate for clients, ensuring they receive the necessary support.
  • Manage approved financial assistance to help clients maintain essential household utilities such as electricity, propane, natural gas, and water.
  • Support the Resource Center Supervisor in emergency situations or during staff shortages across all service areas.

Qualifications:

  • High School diploma or equivalent, with a minimum of two years of relevant work experience.
  • Possession of a valid Iowa Driver's License and proof of insurance.
  • Bilingual proficiency in English and Spanish is preferred but not mandatory; bilingual candidates are encouraged to apply.

The ideal candidate will possess strong oral and written communication skills, demonstrate problem-solving abilities, and exhibit excellent listening skills. The ability to maintain confidentiality and adapt to new technologies is essential.

Employment Conditions:

Employment is contingent upon a criminal background check, including a review of any founded child abuse cases. This is a full-time position with benefits, requiring availability from 8:00 am to 4:30 pm, Monday through Friday. Reliable transportation is necessary.

Benefits Include:

  • 401(k) matching
  • Dental insurance
  • Employee assistance program
  • Health insurance
  • Life insurance
  • Generous paid time off
  • 13 paid holidays
  • Professional development assistance
  • Retirement plan
  • Vision insurance

Sieda Community Action is an equal opportunity employer, offering competitive salaries and a comprehensive benefits package, including generous paid time off, health, life, and dental insurance, as well as retirement benefits.



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