Customer Engagement Associate

2 weeks ago

Washington, Washington, D.C., United States T-Mobile Full time

Join Our Innovative Team
T-Mobile is at the forefront of technological advancement, and we invite you to be part of a team that is reshaping the wireless industry. Our commitment to customer service and cutting-edge solutions sets us apart. We are looking for passionate individuals to grow with us and make a significant impact.

Position Overview
The Retail Mobile Specialist plays a crucial role in our Retail Team, bringing the T-Mobile brand to life in partner locations. This position is vital for fostering active customer engagement and creating a vibrant atmosphere around our products and services. As a representative of T-Mobile, you will thrive in a bustling environment where technology and customer needs are ever-evolving.

Key Responsibilities:

  • Engage proactively with a diverse range of customers in a high-traffic retail setting. Utilize digital tools to communicate effectively, educate customers, and demonstrate the value of T-Mobile solutions.
  • Leverage digital self-service tools during customer interactions to identify needs and apply solution-based selling techniques, ensuring customers understand the benefits of T-Mobile products and services.
  • Complete comprehensive training on the T-Mobile in-store experience, continuously enhancing your skills and knowledge to provide exceptional customer service.
  • Build rapport with customers through friendly and engaging interactions, striving to exceed their expectations and foster loyalty.
  • Collaborate with nearby store teams to enhance the customer experience from account setup to ongoing support.

Qualifications:

  • High School Diploma or GED (Required)
  • Minimum of 6 months experience in customer service or sales, preferably in a retail environment (Required)
  • Passionate about customer satisfaction and effective at balancing customer experience with performance goals (Required)
  • Desire to work collaboratively within a team to share best practices and provide resolutions (Required)
  • Competitive drive to succeed in a fast-paced sales environment (Required)

Licenses and Certifications:
• Must be at least 18 years old
• Legally authorized to work in the United States

Compensation and Benefits:
The base hourly rate for this role is competitive, with opportunities for performance-based incentives. T-Mobile offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k), employee stock grants, and paid time off.

Commitment to Diversity:
T-Mobile is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

  • Customer Engagement Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Our Community Credit Union Full time

    Welcome to the dynamic environment of Customer Engagement Specialists at Our Community Credit Union. As a vital member of our team, you will be instrumental in delivering exceptional service to our valued members.Are you passionate about helping others and skilled in resolving issues? If so, this role may be a perfect fit for you:Engage with members and...

  • Customer Engagement Lead

    2 weeks ago

    Washington, Washington, D.C., United States Technical Assent Full time

    Job OverviewPosition SummaryAs a pivotal member of our team, you will harness the influence of outstanding service experiences to shape customer behavior. Your expertise in delivering superior services, both front-facing and operational, will be crucial in advancing our clients' primary objectives. The challenges you will encounter are often intricate and...

  • Customer Engagement Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Dr. Demo Full time

    Position Overview:Are you enthusiastic, results-oriented, and enjoy interacting with customers? Dr. Demo is looking for energetic individuals to serve as Brand Representatives to showcase our premium health supplements on a flexible schedule.Benefits of the Role:Attractive Pay: Earn between $22-$25 per hour along with performance bonuses.High Earning...

  • Customer Engagement Specialist

    1 week ago

    Washington, Washington, D.C., United States Dr. Demo Full time

    Are You Ready to Make an Impact?We are looking for enthusiastic individuals who are passionate about health and wellness to serve as Brand Promotion Representatives for Dr. Demo's premium nutritional products. This part-time role is perfect for those who enjoy interacting with customers and promoting high-quality supplements.Why Consider This...

  • Customer Engagement Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Dr. Demo Full time

    Are You Ready to Make an Impact?We are looking for enthusiastic individuals who are passionate about health and wellness to represent Dr. Demo's premium nutritional products. As a Sales Representative, you will play a crucial role in promoting our high-quality offerings on a part-time basis.Why Work With Us?Attractive Compensation: Earn between $22-$25 per...

  • Customer Engagement Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Dr. Demo Full time

    Are You a People Person?We are looking for enthusiastic individuals to act as Brand Advocates for Dr. Demo's premium health supplements on a part-time basis.Why Consider This Opportunity?Attractive Pay: Earn between $22-$25 per hour, plus performance bonuses.High Earning Potential: Top performers can earn $200-$300 daily, with the best exceeding...

  • Customer Engagement Specialist

    1 week ago

    Washington, Washington, D.C., United States Dr. Demo Full time

    Are You a People Person?We are looking for enthusiastic individuals to serve as Brand Ambassadors for Dr. Demo's premium nutritional products. If you have a passion for health and wellness, this role is perfect for you!Why Consider This Opportunity?Attractive Pay: Earn between $22 and $25 per hour, along with performance bonuses.High Earning Potential: Top...

  • Customer Engagement Specialist

    2 weeks ago

    Washington, Washington, D.C., United States Strategies for Change Group Full time

    Position OverviewImmediate Opportunities AvailableAbout Strategies For Change Group: Established in 2013, Strategies For Change Group is dedicated to fostering impactful community engagement through strategic initiatives. Our focus includes business-to-business collaboration, voter outreach programs, direct communication methods, and comprehensive project...

  • Customer Engagement Specialist

    1 week ago

    Washington, Washington, D.C., United States Strategies for Change Group Full time

    Position OverviewImmediate Opportunities AvailableAbout Strategies For Change Group: Established in 2013, Strategies For Change Group is dedicated to fostering impactful change within communities at both local and national levels. Our focus includes business-to-business collaborations, telephonic outreach initiatives, peer-to-peer messaging, and...

  • Customer Support Associate

    1 week ago

    Washington, Washington, D.C., United States Domino's Franchise Full time

    Become a Part of Our Dynamic TeamWe are in search of motivated individuals to join our organization as a Customer Support Associate or Shift Supervisor/Pizza Artisan. Whether you prefer not to drive or lack a driving license, we welcome your application. Our company is locally owned and operated, providing both part-time and full-time employment...

  • Customer Service Associate

    1 month ago

    Washington, Washington, D.C., United States Wawa Full time

    Soar with us at Wawa. We believe we can make life a little better every day – one smile, hoagie, or experience at a time. And there's one secret ingredient that truly sets Wawa apart: Our Associates. At Wawa, you'll be part of a caring team that's dedicated to helping all of us fly high – together. We're team players, day-brighteners, and go-getters: and...

  • Lead Business Engagement Specialist

    4 days ago

    Washington, Washington, D.C., United States US LBM Holdings Full time

    About the RoleWe are seeking a highly skilled and experienced Lead Business Engagement Specialist to join our team at US LBM Holdings, LLC. As a key member of our IT department, you will be responsible for providing exceptional technical and customer service to our employees and business partners.Key ResponsibilitiesDevelop and maintain an advanced...

  • Community Organizing Associate

    4 days ago

    Washington, Washington, D.C., United States I AM ALS Full time

    About the RoleWe are seeking a highly motivated and experienced Community Organizing Associate to join our team at I AM ALS. As a key member of our organizing team, you will play a critical role in building and implementing programs that empower ALS advocates and community members to drive change in the ALS landscape.Key ResponsibilitiesBuild and Nurture...

  • Associate Director

    6 days ago

    Washington, Washington, D.C., United States Campaign For Tobacco-Free Kids Full time

    About the RoleWe are seeking a highly skilled and experienced Associate Director to join our International Communications team. As a key member of our team, you will play a critical role in implementing our global tobacco control program's new social media strategy, setting up new social media channels, and collaborating on existing channels.Key...

  • Campus - Client and Partner Engagement Program Associate (Flexible Hybrid)

    2 weeks ago

    Washington, Washington, D.C., United States Fannie Mae Full time

    Job OverviewThe Business Account Management Solutions (BAMS) team is a collaborative, client-focused organization that includes Account Teams, Servicing Strategy, Market Engagement, Client and Consumer Resource Centers, and Business Operations and Technology Support functions. Our mission-driven approach allows us to leverage relationships with Single-Family...

  • Global Call and Engagement Associate

    1 month ago

    Washington, Washington, D.C., United States WRI - World Resources Institute Full time

    This is a one-year limited term, hybrid position which requires 8 days per month in our office in Washington DC. Existing work authorization is required at the time of application submission as WRI is unable to sponsor any visa work sponsorship for this position. To be eligible for this position, you must be a resident of DC, Maryland or Virginia at the...

  • Membership and Community Engagement Specialist

    6 days ago

    Washington, Washington, D.C., United States Electric Drive Transportation Association Full time

    About the RoleThe Electric Drive Transportation Association is seeking a highly skilled Membership and Events Manager to drive the Association's recruitment and retention efforts. This is a full-time position based in Washington, DC, offering a hybrid work schedule.Key ResponsibilitiesDevelop and implement an effective membership recruitment strategy,...

  • Campus - Client and Partner Engagement Program Associate (Flexible Hybrid)

    2 weeks ago

    Washington, Washington, D.C., United States Fannie Mae Full time

    Job OverviewThe Business Account Management Solutions (BAMS) team is a collaborative, client-focused organization that includes Account Teams, Servicing Strategy, Market Engagement, Client and Consumer Resource Centers, and Business Operations and Technology Support functions. Our mission-driven approach enables us to leverage relationships with...

  • D365 Customer Engagement Solution Architect

    4 days ago

    Washington, Washington, D.C., United States Black Pen Recruitment Full time

    Position OverviewOur client, a prominent Microsoft Gold Partner, specializes in delivering Microsoft Business Solutions to medium and large enterprises. They empower organizations to navigate the evolving digital landscape through the implementation of Microsoft’s suite of products, including M365, Azure, and Dynamics 365 (D365) solutions.Role SummaryWe...

  • Associate Director, Center for Student Engagement and Campus Life

    2 weeks ago

    Washington, Washington, D.C., United States InsideHigherEd Full time

    Job SummaryThe Associate Director of Student Engagement and Campus Life is a key member of the InsideHigherEd team, responsible for overseeing the management and advising of co-curricular educational opportunities for students engaged in 200+ student organizations. This role requires a high degree of discretion, strong communication skills, and the ability...