Patient Service Representative

2 weeks ago


Ann Arbor, Michigan, United States Trinity Health Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Service Representative to join our team at Trinity Health. As a Patient Service Representative, you will play a critical role in providing exceptional patient care and ensuring a seamless experience for our patients and visitors.

Key Responsibilities
  • Provide assistance and guidance to patients and visitors, ensuring a welcoming and supportive environment.
  • Collect and verify patient demographic and financial information, ensuring accuracy and completeness.
  • Schedule and register patients for radiology exams, utilizing departmental information systems to track and retrieve data.
  • Resolve patient account issues and provide clear explanations of financial responsibilities and benefits.
  • Collaborate with technical, physician, and support staff to ensure efficient and effective patient care.
  • Maintain confidentiality and handle sensitive patient information with discretion.
  • Perform various administrative tasks, including data entry, report generation, and supply management.
Requirements
  • High school diploma or equivalent required.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Strong analytical and problem-solving skills, with the ability to prioritize tasks and manage multiple responsibilities.
  • Proficiency in medical terminology and basic computer skills, including data entry and report generation.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
What We Offer

As a Patient Service Representative at Trinity Health, you will have the opportunity to work in a dynamic and supportive environment, with a team of dedicated professionals who are passionate about delivering exceptional patient care. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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