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Customer Service Representative

2 months ago

Ann Arbor, Michigan, United States Kroger - Milan Full time
Customer Service Representative

At Kroger - Milan, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a vital role in creating a welcoming and inclusive environment for our customers.

Key Responsibilities:
  • Provide Exceptional Customer Service: Respond to customer inquiries, resolve issues, and ensure a positive shopping experience.
  • Product Knowledge: Stay up-to-date on products, promotions, and services to provide accurate information and make recommendations.
  • Bagging and Merchandise Handling: Bag groceries efficiently, handle merchandise with care, and maintain a clean and organized store environment.
  • Teamwork and Communication: Collaborate with colleagues to achieve sales goals, resolve customer complaints, and maintain a positive store atmosphere.
  • Adhere to Safety and Security Protocols: Follow store policies and procedures to ensure a safe and secure shopping environment for customers and employees.

What We Offer: Competitive pay, opportunities for advancement, and a dynamic work environment that values diversity, inclusion, and respect.