Salesforce Healthcare Solutions Strategist

3 weeks ago


San Francisco, California, United States McKesson Corporation Full time

At McKesson Corporation, we are a Fortune 10 company that touches virtually every aspect of healthcare.

We partner with payors, hospitals, physician offices, pharmacies, pharmaceutical companies and others across the spectrum of care to build healthier organizations that deliver better care to patients in every setting.

We believe in the importance of strong, vital organizations because we know that patients can only be healthy when our system is healthy.

Our talented team members are the future of our company-and of healthcare.

As a Salesforce Solution Architect at McKesson, you'll collaborate on the products and solutions that help us carry out our mission to improve lives and advance healthcare.

Your expertise, drive and passion can help us improve everything we touch, from providers to payors to pharmacies.

We're looking for experience across multiple Salesforce products and deploying customer journeys.

This role offers the opportunity to make a significant impact that directly impacts McKesson clients.

Job Responsibilities:
  1. As a key contributor on a project team, you'll guide customers through the design and implementation of Salesforce solutions.
  2. Engage customer stakeholders to understand desired business outcomes and define success criteria.
  3. Articulate to customer stakeholders the value of recommended solutions and approach.
  4. Lead discovery and requirements refinement sessions to uncover customers' business, functional, and technological requirements; synthesize requirements to create clear and comprehensive user stories and solution design documentation.
  5. Perform fit-gap analysis between Salesforce functionality and client requirements.
  6. Design elegant, innovative Salesforce solutions involving configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality.
  7. Draft custom development specifications and manage the delivery and testing of the functionality by Development resources.
  8. Iterate on solutions through a Build/Test/Review cycle with customer Product Owner.
  9. Develop training curriculum and deliver training sessions to the solution's end users.
Requirements:
  • 7+ years of relevant experience.
  • 5+ years client-facing consulting experience within the Salesforce ecosystem.
  • 3+ years' experience architecting Salesforce solutions.
  • 3+ years' experience implementing projects involving SF & other CRM platforms or relational databases.
  • Proficient writing skills for producing functional specifications documentation.
  • Experienced with learning and leveraging cloud-based technologies.
  • Demonstrated functional and technical knowledge implementing Salesforce Solutions.
  • Salesforce product expertise including but not limited to; Sales Cloud, Service Cloud, Marketing Cloud (Pardot, Data Cloud, IS or experience on other marketing automation platforms is a plus), Health Cloud, Financial Services Cloud, CPQ ...etc.
  • Experience working with large teams within a structured project methodology framework.
  • Understanding of and experience with user centered design concepts.
Additional Requirements:
  • 2+ years working of Healthcare experience strongly desired.
  • Comfortable with a fast-paced, high performance environment.
  • Self-starter, ambitious, flexible, team player.
  • Outstanding communication skills, with both the internal team and clients.
  • Additional Salesforce or industry related certifications is also a plus.
  • Having earned or willing to obtain Salesforce certifications upon request.
Education:
  • Bachelor's degree in a related field or equivalent experience.
Estimated Salary:

$122,500 - $204,100

About Us:

We provide equal employment opportunities to applicants and employees and are committed to a diverse and inclusive environment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age or genetic information.



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