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Team Leader for Administrative Support Operations
2 months ago
About Baird Global Investment Banking
Baird Global Investment Banking (GIB) is seeking a proactive and analytical individual to enhance the daily operations of our growing administrative support team. Join us to experience why we have been recognized as a top workplace for over two decades.
Role Overview
As the Team Leader for Administrative Support Operations, you will manage a dedicated team of Administrative Assistants (AAs) who provide essential support across various sectors within GIB.
Key Responsibilities:
- Collaborate with the Professional Support Talent Director to strategize and implement growth initiatives for support staff, ensuring alignment with broader departmental objectives.
- Supervise the Administrative Assistant team, ensuring they effectively meet the administrative needs of our banking professionals.
- Execute leadership's vision to foster a culture of high performance and productivity.
- Ensure adherence to quality standards and compliance with GIB procedures.
- Enhance team engagement and business development knowledge through regular meetings and training sessions.
- Conduct routine one-on-one coaching sessions to help AAs develop their skills and achieve their career aspirations.
- Assist in the preparation of semi-annual and annual performance evaluations in collaboration with the Professional Support Talent Director.
- Participate in recruitment activities, including resume reviews, candidate screenings, and interview panels.
- Build and maintain relationships with key internal stakeholders to promote best practices within the support team.
- Continuously assess and refine processes to improve operational efficiency.
- Stay informed about industry trends and incorporate relevant practices into team operations.
- A team of associates dedicated to delivering exceptional results for clients and contributing positively to our communities.
- A unique organizational culture that values diverse perspectives and emphasizes teamwork and partnership.
- Supportive environment that encourages personal and professional growth, both at work and in the community.
- 5+ years of experience in a managerial or supervisory capacity.
- 3+ years in an executive assistant or similar role with relevant transferable skills.
- Strategic thinker with a focus on execution and achieving results.
- Advanced proficiency in MS Office Suite, Workday, Salesforce, Concur, and SharePoint is preferred.
- Proficient in using virtual communication platforms such as Teams, Zoom, and WebEx.
- Minimal travel requirements.
Baird is dedicated to fostering an inclusive and diverse environment for our clients, associates, and the communities we serve. This commitment is rooted in our culture of integrity, genuine concern for others, and respect for individuals. We view inclusion and diversity as an ongoing journey of shared responsibility and continuous improvement.
