Senior Customer Manager

3 days ago


Appleton, Wisconsin, United States A to Z Machine Company Full time
About the Role

We are seeking a highly skilled Senior Customer Manager to join our team at A to Z Machine Company in Appleton. As a key member of our organization, you will be responsible for managing key accounts and developing strong relationships with our customers.

Your background in custom job shop machining will be invaluable in this role, as you will be working closely with cross-functional teams to deliver top-notch solutions to our clients. Your problem-solving skills and customer-centric approach will enable you to address challenges head-on and drive continuous improvement in customer satisfaction.

As a Senior Customer Manager, you will be expected to stay ahead of industry trends, innovate solutions, and provide exceptional service to our customers. You will work in a fast-paced, dynamic environment where your leadership and industry expertise will propel you to success.

Key Responsibilities
  • Manage key accounts and develop strong relationships with customers
  • Collaborate with cross-functional teams to deliver solutions to clients
  • Address challenges head-on and drive continuous improvement in customer satisfaction
  • Stay ahead of industry trends and innovate solutions
  • Provide exceptional service to customers
Requirements

To be successful in this role, you will need to have a strong background in the custom job shop machining industry and possess exceptional leadership and project management skills. You will also need to be proficient in software tools like ERP and CRM systems, and have strong interpersonal skills, excellent communication, and a high level of professionalism.

We offer a competitive salary and a range of benefits, including medical, dental, vision, 401(k), life insurance, and a health savings account. You will also have the opportunity to work in a dynamic and innovative environment where you can grow and develop your skills.



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