Customer Experience Project Manager

3 weeks ago


Appleton, Wisconsin, United States EDCi Full time
Job Title: Customer Experience Project Manager

We are seeking a highly skilled Customer Experience Project Manager to join our team at EDCi. As a Customer Experience Project Manager, you will be responsible for successfully managing projects in the Consulting/Engineering team for the Customer Experience team.

Key Responsibilities:

  • Manage multiple projects simultaneously, ensuring timely delivery and high-quality results.
  • Develop and manage project plans, resource allocation, and budgeting.
  • Collaborate with cross-functional teams, including management, scheduling, and engineers, to ensure project success.
  • Lead project teams through the Project Life Cycle, including requirements analysis, design, prototype, build, test, deployment, and transition.
  • Ensure compliance with client change control and release management processes.
  • Regularly maintain project plans, project costing, and other EDCi systems to manage project information.

Requirements:

  • 5+ years of Project Management experience, with a focus on customer experience and software development projects.
  • Strong understanding of Project Life Cycle methodologies and System Development Life Cycles.
  • Excellent written, verbal, and non-verbal communication skills, with the ability to present complex information to individuals and small groups.
  • Self-motivated and able to define, plan, and implement tasks in a team environment.
  • Ability to work independently and as part of a team, with minimal supervision.

What We Offer:

  • Remote work from home
  • Paid holidays, vacation, and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental, and vision insurance
  • 401K match

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and experienced Project Manager looking for a new challenge, please submit your application.



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