Customer Experience Project Manager
20 hours ago
EDCi is seeking a highly skilled Customer Experience Project Manager to join our team. As a key member of our Consulting/Engineering team, you will be responsible for successfully managing projects that deliver exceptional customer experiences.
Key Responsibilities:
- Manage projects from initiation to closure, ensuring timely delivery and high-quality results.
- Collaborate with cross-functional teams to define project scope, goals, and deliverables.
- Develop and manage project plans, including resource allocation, timelines, and budgets.
- Ensure effective communication with stakeholders, including project sponsors, team members, and customers.
- Identify and mitigate project risks, and develop contingency plans as needed.
- Monitor and report on project progress, and make adjustments as necessary to ensure project success.
Requirements:
- 5+ years of project management experience, with a focus on customer experience projects.
- Proven track record of delivering projects on time, within budget, and to the satisfaction of customers.
- Strong understanding of project management methodologies, including Agile and Waterfall.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
- Ability to work in a fast-paced environment, with multiple projects and priorities.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
- The chance to work on exciting and challenging projects that make a real difference in people's lives.
Apply now to join our team and take your career to the next level
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