Customer Experience Project Manager

20 hours ago


Appleton, Wisconsin, United States EDCi Full time
Job Title: Customer Experience Project Manager

EDCi is seeking a highly skilled Customer Experience Project Manager to join our team. As a key member of our Consulting/Engineering team, you will be responsible for successfully managing projects that deliver exceptional customer experiences.

Key Responsibilities:

  • Manage projects from initiation to closure, ensuring timely delivery and high-quality results.
  • Collaborate with cross-functional teams to define project scope, goals, and deliverables.
  • Develop and manage project plans, including resource allocation, timelines, and budgets.
  • Ensure effective communication with stakeholders, including project sponsors, team members, and customers.
  • Identify and mitigate project risks, and develop contingency plans as needed.
  • Monitor and report on project progress, and make adjustments as necessary to ensure project success.

Requirements:

  • 5+ years of project management experience, with a focus on customer experience projects.
  • Proven track record of delivering projects on time, within budget, and to the satisfaction of customers.
  • Strong understanding of project management methodologies, including Agile and Waterfall.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to work in a fast-paced environment, with multiple projects and priorities.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • The chance to work on exciting and challenging projects that make a real difference in people's lives.

Apply now to join our team and take your career to the next level



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