Customer Service Representative
7 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the overall success of our store.
Key Responsibilities- Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
- Maintain a clean and organized store environment, including the sales floor, stockroom, and customer areas.
- Support the sales floor team by restocking shelves, processing transactions, and maintaining a positive and welcoming store atmosphere.
- Assist with visual merchandising, including setting up displays and maintaining store displays.
- Monitor and maintain store inventory, including receiving and processing shipments.
- Participate in ongoing training and development to improve customer service skills and product knowledge.
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Ability to work a flexible schedule, including evenings and weekends.
- Strong communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for long periods of time.
We offer a competitive hourly rate, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision insurance, as well as 401(k) matching.
At Heart of Texas Goodwill Industries, Inc., we are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We are an equal opportunity employer and welcome applications from diverse candidates.
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