Inventory Control and Customer Service Representative
2 months ago
As part of our ongoing expansion, Snyder's Auto Salvage is seeking committed and enthusiastic individuals to join our team and reach their full potential. We aim to provide the finest selection and pricing in the auto parts industry. Our strategy to achieve this goal involves delivering high-quality recycled auto and truck components while ensuring exceptional customer service that demonstrates the value of pre-owned auto parts in today's market.
Key Responsibilities
- Thoroughly inspecting receipts of all departing customers who have made purchases.
- Examining toolboxes and bags for concealed items.
- Documenting any inconsistencies between the customer receipt and the items they are leaving with.
- Alerting management when discrepancies are identified.
- Maintaining a non-interactive stance with cashiers and office personnel to avoid conflicts of interest.
- Welcoming customers upon entry, guiding them towards the entrance, and expressing gratitude as they leave.
- Collecting carts and wheelbarrows from the parking area.
- Assisting in the removal of cores from the sales area, including engines and transmissions.
- Capturing images of newly added vehicles in the yard for our website and promotional materials.
- Performing miscellaneous tasks such as trash disposal, sweeping, and other daily duties assigned to the sales team.
- Carrying a clipboard with a transaction log sheet at all times while on duty.
- Completing the transaction log for each sale with detailed information, which is the sole responsibility of the Loss Prevention team member to maintain and submit to the manager at the end of the shift.
- High School diploma preferred but not mandatory.
- Energetic and engaging with customers.
- Strong customer service skills.
- Knowledge of auto parts is advantageous.
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