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Customer Service Cashier
2 months ago
Position Overview:
We are seeking a diligent and dependable cashier to oversee all customer transactions with precision and efficiency.
Key Responsibilities:
As a cashier, your primary duties will include:
- Delivering an exceptional experience to every customer
- Assisting the team in fulfilling the Hot-n-Ready Promise
- Managing financial transactions while ensuring accurate pricing
- Accepting various forms of payment and issuing receipts
- Packaging purchased items for customers
Job Description:
The ideal candidate will be proficient in operating a cash register and product scanner. Your role will involve processing payments, ensuring seamless transactions, and maintaining customer satisfaction.
Customer Interaction:
It is essential to engage with customers in a friendly and helpful manner, addressing any inquiries they may have. Strong communication skills are crucial for enhancing customer experiences.
Team Collaboration:
We value team players who can follow instructions and contribute positively to our work environment. Previous experience in a similar role is beneficial, along with strong mathematical and multitasking abilities.
Essential Duties:
- Welcoming customers upon entry and exit
- Processing transactions using a cash register
- Reconciling the cash register at the end of shifts
- Scanning items and verifying pricing and quantities
- Handling payments in cash, credit, or checks
- Providing change and receipts to customers
- Issuing promotional materials such as coupons and gift cards
- Managing returns and refunds while addressing customer concerns
- Safely packaging and wrapping purchased items
- Encouraging additional sales when appropriate
Qualifications:
- High school diploma or equivalent
- Experience with point-of-sale systems and cash handling
- Basic computer skills
- Strong mathematical abilities
- Excellent verbal communication skills
- Capability to resolve customer complaints effectively