Citrix Infrastructure Specialist

2 weeks ago


Hampton, Virginia, United States SAIC Full time

Overview:
SAIC is in search of a Subject Matter Expert (SME) to support the Air Operations Center Weapons System (AOC WS) Falconer Program.

Position Requirements:
This role necessitates extensive technical expertise, showcasing a profound understanding of systems administration, integration, and Help Desk principles. The candidate should possess experience in mission planning and scheduling, along with the sustainment of existing baselines.

The ideal candidate will excel in direct interactions with clients and other contractors, effectively addressing inquiries and contributing to technical meetings, interchanges, and enterprise working groups.

The individual must demonstrate the ability to work autonomously and represent the program and SAIC in various meetings and collaborative sessions.

Key Responsibilities:
- Daily maintenance and support of the established Air Operations Center (AOC) baseline.
- Facilitate significant upgrade initiatives.
- Provide technical guidance to assist AOC Tier 1 Help Desk and AOC sites in managing risks during transitions between fielded baselines.
- Oversee and maintain Citrix XenApp, Citrix ADC, Storefront, Director, Studio, Licensing, and Gateway within high-availability Citrix environments.
- Implement Citrix upgrades, patches, and migrations in accordance with provided documentation.
- Aid in resolving action items identified in the Fielding Summary Memorandum (FSM) and Site Specific Engineering Plan (SSEP).
- Support site personnel in configuring, troubleshooting, and migrating to new AOC infrastructure components.
- Assist in documenting site variances for the Configuration Management (CM) process, data migration, application tuning, domain policies, security patch applications, and trouble ticket management.
- Participate in technical exchange meetings, AOC PC engineering sessions, and post-installation follow-ups.
- Propose changes to AOC configuration management personnel.
- Ensure completion of all relevant fielding prerequisites and post-install releases by specified deadlines.
- Document lessons learned and metrics for sharing with other POSSEs and SPO personnel.
- Assist with Verification and Validation Assessments and other SPIO events as necessary.

Qualifications:
Required:
- Bachelor's degree with a minimum of 5 years of relevant experience.
- Current DoD Secret security clearance.
- Current IAT Level 2 Certification (Sec+ or higher).
- Advanced experience in Citrix application and desktop virtualization.

Preferred:
- Familiarity with VMware Virtual Center Server and vSphere.
- Knowledge of Active Directory, Exchange, DNS, SCCM, LDAP, Group Policy Objects, WSUS, and SQL Server.
- Experience with ACAS and Nessus.
- Proficiency in HBSS.
- System administration experience with Windows Server 2016/2019 and Red Hat Enterprise Linux.
- Scripting skills in PowerShell, BASH, Python, and VB Script.
- Experience in managing computer systems related to domain services, including security and application patch installation, user account management, system backup, and performance management.

SAIC is a leading technology integrator, addressing our nation's most intricate modernization and systems engineering challenges across defense, space, federal civilian, and intelligence sectors. Our extensive portfolio includes high-end solutions in systems engineering and integration, enterprise IT, cyber, software, advanced analytics, and training.

We are a dedicated team of 23,000 professionals driven by mission, united purpose, and inspired by opportunity. For more information about our offerings and benefits, please refer to our corporate resources.



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