Front of House Operations Manager
1 week ago
Salary Range: $62,000 - $65,000
Join a leading hospitality service provider that prioritizes fresh ingredients and innovative dining experiences. Our commitment to excellence in food service is driven by a passionate team dedicated to creating memorable moments for our guests.
Role SummaryThe Front of House Operations Manager plays a crucial role in overseeing daily operations within our venues. Reporting directly to the General Manager, this position requires outstanding communication abilities, multitasking skills, and strong leadership to ensure exceptional food and beverage quality along with superior customer service.
Key Responsibilities- Recruit, train, and manage staff effectively.
- Oversee budget management and inventory control.
- Supervise and train staff on beverage service protocols.
- Assist in organizing catering events linked to performances.
- Develop seasonal beverage programs and specials.
- Procure both alcoholic and non-alcoholic beverages.
- Collaborate with culinary and marketing teams to enhance the culinary program.
- Maintain positive relationships with staff, clients, and production teams.
- Work with vendors to optimize cost efficiency.
- Coordinate with venue managers to maximize attendance and staffing.
- Manage financial operations of bar and concession services.
- Proven experience in management with strong interpersonal skills.
- Proficient in computer applications, self-driven, and capable of making informed decisions.
- Ability to manage extensive inventories and budgets.
- Flexibility to work evenings and weekends as required.
- Demonstrated leadership qualities with a keen sense of priorities.
- Creative mindset with attention to detail.
- Familiarity with industry standards and market trends.
- Experience in finance, loss prevention, and human resources.
- Preferred educational background in management, particularly within the beverage sector.
- Certifications in service training, alcohol service, food safety, and first aid are advantageous.
- Knowledge of local and state alcohol regulations.
- Certification from a recognized hospitality management association is a plus.
- Willingness to adapt to an event-driven schedule.
Benefits Offered
- Comprehensive medical, dental, and vision coverage.
- Life and disability insurance.
- Retirement savings plan.
- Flexible time off and holiday leave.
- Employee assistance programs and wellness initiatives.
- Discount programs and commuter benefits.
- Pet insurance options available.
Note: This job description is intended to provide a general overview of the position and does not encompass all responsibilities or qualifications. The company reserves the right to modify job duties as necessary.
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