Retail Operations Supervisor
2 weeks ago
Position Title: Retail Operations Supervisor
Department: Retail
Employment Status: Full-Time
Immediate Supervisor: Store Manager
Mission Statement: The Salvation Army is a global movement dedicated to serving humanity through faith-based initiatives. Our commitment is to share the message of love and hope while addressing the needs of individuals and communities without discrimination.
Qualifications:
- High School Diploma or equivalent required.
- A minimum of one year of supervisory experience in a retail environment is essential.
- Proficiency in operating POS systems and cash registers, along with the ability to manage and schedule store personnel.
- A valid driver's license, proof of insurance, and access to a vehicle are necessary.
- Successful completion of a background check, including Criminal History and Sex Offender Registry, is mandatory.
- Strong communication skills to effectively interact with management, staff, customers, and donors.
Physical Requirements:
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist regularly.
- Capability to lift items weighing up to 50 lbs.
- Ability to perform various repetitive motion tasks.
Key Responsibilities:
- Collaborate with the Store Manager in overseeing daily store operations.
- Assume full responsibility for store operations in the absence of the Store Manager.
- Provide coaching, training, and development opportunities for store staff.
- Support the Store Manager in fostering positive customer relations and community engagement.
- Address personnel matters in the absence of the Store Manager.
- Ensure compliance with paperwork standards, particularly regarding hours and wages.
- Implement effective loss prevention strategies.
- Facilitate daily team meetings during shift changes.
- Complete assigned tasks as directed by the Store Manager.
- Overtime must be pre-approved by the supervisor or designated administrator.
- Perform other duties as assigned by management.
Equal Opportunity Employer: We are committed to providing equal employment opportunities to all individuals, including protected veterans and individuals with disabilities. We uphold a policy of non-discrimination in all employment practices.
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