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Culinary Operations Manager, Kosher Cuisine
2 months ago
- Associate's degree in culinary arts or related field.
- High School Diploma or equivalent with specialized training in Culinary Arts.
- At least two years of progressive culinary leadership experience in a collegiate or restaurant setting preferred.
- In-depth understanding of Jewish dietary laws (kashrut) is mandatory.
- 1-2 years of experience in a kosher kitchen or similar environment is preferred.
- Expertise in various global cuisines (such as Southeast Asian, Mediterranean, Ethiopian, plant-based, etc.) is highly desirable.
- Willingness to work evenings, weekends, and holidays, and be available on-call as necessary.
- Experience in managing a unionized workforce.
- Familiarity with Kronos timekeeping software or equivalent systems.
- Proficient in FoodPro Menu Management system.
- Operational knowledge of industrial kitchen equipment (e.g., dishwasher, oven, ventilation systems).
- Excellent communication skills (verbal, written, interpersonal) with the ability to engage effectively with a diverse audience.
- Strong organizational and documentation capabilities.
- Commitment to maintaining the highest standards of kashrut.
- Sound professional judgment and the ability to make independent decisions.
- Adaptability to a dynamic work environment and the ability to remain composed under pressure.
- Must obtain ServSafe Certification within six months of employment.
- Ability to learn and adapt to new systems and applications as required.
- Valid Massachusetts state driver's license.
Emergency Status Designation: Critical Personnel
Employee and Labor Management
Oversee a diverse non-exempt workforce (front and back of house). Foster a positive and collaborative work environment that encourages open communication, consistency, fairness, and continuous learning while aligning with the mission of Harvard University Dining Services (HUDS).
- Provide leadership and guidance to a diverse unionized workforce, ensuring a collaborative and communicative atmosphere.
- Assist in the recruitment and hiring process based on staffing patterns and budgetary constraints. Aid in the completion of probationary employee evaluations as required.
- Collaborate with the Culinary Development Committee (CDC) and HUDS' culinary team to design and implement training programs to enhance the skills of cooks and kitchen staff.
- Clearly communicate performance expectations and work rules through regular coaching, mentoring, and staff meetings.
- Work with Human Resources to implement corrective actions and participate in grievance processes while adhering to the Collective Bargaining Agreement and University policies.
- Ensure accurate maintenance of the timekeeping system in collaboration with the Management Team. Process timecards and absence requests in accordance with HUDS policies.
- This position often requires long hours and a variety of tasks.
- Must be able to lift approximately 20 to 30 pounds, bend, stoop, and perform other physical activities.
- Ability to stand for extended periods is necessary.
- Availability to work evenings, weekends, and holidays as needed.
- Exposure to wet floors, temperature extremes, and high noise levels.
- Significant standing and walking is required.
Operational Management
Under the guidance of the CDC, lead and motivate a team of non-exempt culinary professionals in a campus café, delivering an exceptional hospitality experience that surpasses customer expectations while adhering to food quality and cost standards and safety regulations.
- Ensure the daily preparation and presentation of innovative, delicious, and sustainable food experiences while meeting cost targets.
- Implement all HUDS and University quality assurance policies related to food, sanitation, equipment, and facility management.
- Assist in the management of the FoodPro menu and inventory system, focusing on cost control and loss prevention.
- In consultation with the CDC, plan menus for units and catered events.
- Collaborate with the CDC and HUDS' culinary team to develop residential cycle menus and recipes.
- Plan and execute a range of catered events, both indoor and outdoor.
- Ensure all kitchen equipment and related spaces are operational and well-maintained.
- Manage linens, china, glassware, and food and beverage provisions for events.
- Supervise and lead event staff during functions.
- Build and maintain positive relationships within the community, providing excellent customer service and addressing specialty dietary needs.
- Execute dining hall opening and closing procedures.
- Oversee all food preparation areas to ensure proper separation of meat and dairy and prevent cross-contamination.
- Inspect kitchen equipment, utensils, and storage areas for cleanliness and proper designation for meat or dairy use.
- Train kitchen staff on kashrut policies, including labeling, storage, and cooking procedures.
- Monitor food deliveries to ensure all ingredients and suppliers are certified kosher.
- Address any kashrut concerns or violations promptly and take corrective actions as necessary.
- Maintain thorough documentation of inspections and kashrut activities.
- Regularly communicate with the Kashrut Director regarding kitchen operations and upcoming events.
- Perform other duties as assigned.
In collaboration with management, ensure the financial sustainability of the assigned unit through effective budget development and management.
- Assist in creating and managing the annual operational budget, including food and labor cost management.
- Ensure compliance with fiscal policies, payments, and reporting in accordance with University standards.
Harvard University is dedicated to fostering a culture of equity, diversity, inclusion, and belonging, recognizing it as essential to achieving excellence and creating an environment where all individuals can thrive. We strive to cultivate a community that embraces diverse backgrounds, cultures, identities, and perspectives.
Benefits
Explore Harvard's Total Rewards website to learn more about our comprehensive benefits package, which may include:
- Paid Time Off: Generous vacation time, sick days, holidays, and parental leave.
- Health and Welfare: Comprehensive medical, dental, and vision benefits, along with disability and life insurance.
- Work/Life and Wellness: Resources for child and elder care, wellness programs, and more.
- Retirement: University-funded retirement plan with contributions based on eligible compensation.
- Tuition Assistance Program: Competitive tuition assistance for courses at Harvard and other accredited institutions.
- Professional Development: Access to programs and classes at little or no cost.
- Commuting and Transportation: Various commuter options and benefits.
- Access to Harvard Facilities: Access to athletic and fitness facilities, libraries, and discounts on services and activities.
This position is primarily based on-campus in Massachusetts, with potential in-person requirements during emergencies. Additional details will be discussed during the interview process.