General Manager

21 hours ago


Manchester, New Hampshire, United States Goldfish Swim School - Bedford Full time
About Goldfish Swim School - Bedford

We're a rapidly growing, award-winning franchise that's not your typical company. We change lives, help children reach their goals, and have a blast doing it. Our team is passionate about providing a fun and safe environment for kids to learn and grow.

Job Description

We're seeking a highly motivated and experienced General Manager to join our team at Goldfish Swim School - Bedford. As a key member of our leadership team, you'll be responsible for overseeing the daily operations of our swim school, including staffing, pool operations, cash management, customer service, retail, and vending departments.

Key Responsibilities
  • Direct and control daily operations to ensure our school is running smoothly and efficiently.
  • Manage and develop our staff to ensure high productivity, excellent performance, and positive employee satisfaction.
  • Train and oversee our aquatics department to provide superior swim instruction to our students.
  • Provide sales and marketing training to our sales staff.
  • Direct and oversee our retail and vending departments to ensure a proper mix of products and pricing.
  • Train and oversee our private party staff to ensure our standard operating procedures are being maintained.
  • Gain knowledge and experience in our iClassPro software to achieve a high level of competence in bookings, class scheduling, reporting, and administrative functions.
  • Gain a high level of knowledge and experience in our pool operations to maintain a safe and sanitary swim environment.
  • Initiate and oversee workplace employee activities to achieve improved employee satisfaction.
  • Direct and oversee the implementation of our Emergency Action Plan and all safety procedures.
  • Maintain current certifications and stay up-to-date professionally on the aquatics and management field.
  • Schedule staff and manage payroll.
Requirements
  • High school diploma or GED required. Bachelor's degree in business, sports management, communications, or equivalent desired.
  • Three to five years of management experience preferred.
  • Lifeguard, CPR/AED, and First Aid certifications required.
What We Offer
  • Leadership roles
  • Flexible hours
  • Great pay
  • Valuable work experience
  • Increased social opportunities
  • Future references/referrals


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