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Restaurant Operations Manager

2 months ago

Manchester, New Hampshire, United States Hartford Full time
Job Summary

We are seeking a highly skilled and experienced Assistant General Manager to join our team at Hartford Noodles, LLC. As a key member of our management team, you will be responsible for leading restaurant operations, managing budgets, and ensuring guest satisfaction.

Key Responsibilities
  • Partner with the General Manager to lead team members and ensure the restaurant runs efficiently
  • Conduct regular reviews of restaurant operations to identify areas for improvement
  • Manage restaurant operations in accordance with Noodles & Company standards
  • Provide coaching and feedback to team members and assess their performance
  • Create a positive guest experience by delivering exceptional service and engaging with guests
  • Lead and motivate team members through positive and respectful leadership
  • Communicate effectively to ensure excellent restaurant operations
  • Train and coach team members in culinary and guest service principles
  • Establish and delegate work duties in each area
  • Follow Noodles & Company's operational policy and procedures
  • Lead a positive team environment by recognizing and reinforcing individual and team accomplishments
  • Manage the restaurant to meet company standards in food quality, food safety, and cleanliness
  • Train, develop, and manage restaurant team members and shift managers
  • Assist with scheduling, expense tracking, labor management, and local restaurant marketing
Requirements
  • Knowledge of restaurant environment and operations
  • Team building and interpersonal skills
  • Ability to use discretion in providing direction to others
  • Must be able to develop and maintain effective working relationships
  • Ability to lead a team and communicate efficiently
  • Must thrive in a fast-paced work environment
  • Must have a strong work ethic and accountability
  • Exceptional time management and organization skills
  • Ability to provide exceptional guest service
  • Willingness and ability to work nights, weekends, and holidays
  • Must be a minimum of 21 years of age
  • Ability to exercise independent judgment
Education and Experience
  • High School diploma or GED required
  • Minimum of one year prior progressively responsible and related restaurant/retail experience and one year of management and/or leadership experience