Customer Service Representative

4 weeks ago


Fremont, California, United States Lowe's Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Associate. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries, and resolving issues in a timely and professional manner.
  • Assist customers in locating products, answering questions, and making recommendations to meet their needs.
  • Process transactions accurately, handle returns and exchanges, and maintain a high level of cash handling accuracy.
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas.
  • Work collaboratively with other team members to achieve sales goals, meet customer needs, and maintain a positive store atmosphere.
Requirements
  • 6 months of experience in a retail or customer service environment.
  • Ability to work a variety of shifts, including mornings, afternoons, and evenings, and weekends.
  • Physical ability to stand for long periods, lift up to 25 pounds, and move merchandise as needed.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers, colleagues, and management.
What We Offer

Lowe's offers a competitive hourly rate, opportunities for advancement, and a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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