Bilingual Client Support Specialists

1 week ago

Los Angeles, California, United States Tax Relief Helpers Full time
Job Overview

POSITION SUMMARY:

As a Client Support Specialist at Tax Relief Helpers, your main duty is to manage incoming inquiries from clients or other stakeholders, efficiently resolve client issues, route calls to the appropriate departments, and guarantee customer satisfaction. You will be instrumental in handling calls, resolving client concerns, and ensuring that clients' requirements are addressed swiftly and effectively. We provide a competitive salary package and opportunities for advancement within our vibrant team.

PRIMARY DUTIES:

  • Respond to incoming inquiries from clients or other stakeholders and address their questions or issues.
  • Effectively manage client complaints and escalate matters when necessary.
  • Route calls to the appropriate departments or personnel as required.
  • Ensure customer satisfaction by addressing their needs and concerns to the best of your ability.
  • Resolve issues to prevent client dissatisfaction that could lead to refunds.
  • Maintain precise records of client interactions and transactions.
  • Comply with company policies, procedures, and regulatory standards in client interactions.

WE SEEK CANDIDATES WHO ARE:

  • Motivated and diligent, with a strong desire for learning and personal development.
  • Open to coaching, with a readiness to accept training and feedback to improve their skills.
  • Detail-oriented with a strong sense of responsibility.
  • Exceptional communicators, capable of establishing trust and rapport with clients over the phone.
  • Friendly and approachable while maintaining professionalism at all times.
  • Flexible, with the ability to adhere to company standards.
  • Able to thrive in a fast-paced, high-energy environment.
  • Capable of managing challenging situations professionally, including dealing with difficult clients, while maintaining composure and professionalism.

COMPENSATION AND BENEFITS:

  • $22 - $25 hourly wage
  • Comprehensive benefits package including medical, dental, and vision coverage.
  • 401(k) retirement savings plan
  • Paid sick leave and access to an Employee Assistance Program.
  • Exclusive discounts and subsidized gym memberships.

REQUIREMENTS:

  • High school diploma or equivalent.
  • Proficiency in Spanish is required.
  • Previous experience in a call center is preferred.
  • Ability to manage multiple tasks and work in a fast-paced environment.
  • Client-focused mindset with the ability to effectively meet clients' needs.
  • Strong attention to detail and accuracy in record-keeping.

  • Bilingual Client Engagement Specialist

    1 week ago

    Los Angeles, California, United States ADAMS & MARTIN GROUP Full time

    Position OverviewAs a Client Engagement Specialist at ADAMS & MARTIN GROUP, you will serve as the initial contact for prospective clients seeking legal guidance regarding their lemon law matters.Your main duty will involve collecting vital information from clients, evaluating their situations, and determining their suitability for representation by our legal...

  • Client Support Specialist

    2 weeks ago

    Los Angeles, California, United States Leoforce Full time

    Job OverviewPosition Summary:Join Leoforce as a Bilingual Healthcare Client Support Specialist and play a vital role in enhancing customer experiences. You will be part of a dynamic team dedicated to delivering exceptional service and support while working remotely.At Leoforce, we pride ourselves on our inclusive culture and commitment to professional...

  • Client Support Specialist

    2 weeks ago

    Los Angeles, California, United States Aerotek Full time

    Job OverviewWe are seeking a dedicated Client Support Specialist to enhance our customer service operations. This role is essential in ensuring that our clients receive exceptional support and assistance.Key Responsibilities:Starting compensation of $20/hrWork hours: 1st Shift, 8am - 5:00pm, with potential weekend and overtime requirements.Availability to...

  • Bilingual Family Support Specialist

    2 weeks ago

    Los Angeles, California, United States Healthcare Staffing Professionals, Inc Full time

    Job OverviewHealthcare Staffing Professionals, Inc. is seeking a Bilingual Family Support Specialist for the Help Me Grow LA initiative. This role is essential in providing assistance to families navigating developmental concerns or special needs for their children. The Family Support Specialist will operate under the guidance of the Senior Family Partner...

  • Client Support Specialist

    1 week ago

    Los Angeles, California, United States Los Angeles, CA Area Jobs Full time

    Position Overview: We are seeking a dedicated individual for a Customer Service / Data Entry role. The ideal candidate will possess a strong background in client support, data management, and effective communication skills.Key Responsibilities:Provide exceptional customer service to clients.Manage data entry tasks with accuracy and efficiency.Respond to...

  • Client Support Specialist

    2 weeks ago

    Los Angeles, California, United States Los Angeles, CA Area Jobs Full time

    Position Overview:We are seeking a dedicated individual for a Customer Service / Data Entry role. This position requires a committed professional with a background in customer support, data management, and effective communication skills. Key Responsibilities:- Provide exceptional customer service and support to clients.- Manage data entry tasks with accuracy...

  • Client Support Specialist

    2 weeks ago

    Los Angeles, California, United States Los Angeles, CA Area Jobs Full time

    Position Overview: We are seeking a dedicated individual for a Customer Service / Data Entry role. The ideal candidate will possess a strong background in customer support, data management, and effective communication through various channels.Key Responsibilities:Engage with clients to address inquiries and provide assistance.Perform data entry tasks with...

  • Client Support Specialist

    2 weeks ago

    Los Angeles, California, United States LHH Recruitment Solutions Full time

    Job OverviewWe are looking for a dedicated and empathetic Support Coordinator to enhance our services in the community. In this position, you will oversee a diverse caseload of over 25 clients, providing essential assistance to individuals facing homelessness and those affected by domestic violence. Your role will include connecting clients with necessary...

  • Client Support Specialist

    2 weeks ago

    Los Angeles, California, United States Project 180 Full time

    Job DescriptionPosition Title: Client Support Specialist (I-III), PREPDepartment: Project 180Compensation Range: $24.45-$29.66/hour About UsSSG-Project 180 is dedicated to transforming lives through innovative, comprehensive services that empower individuals to remain in their communities rather than being placed in institutions. As a leader in the forensic...

  • Client Support Specialist

    1 week ago

    Los Angeles, California, United States LHH Recruitment Solutions Full time

    Job OverviewPosition Title: Support Associate (Onsite)Location: Los Angeles, CA areasContract Duration: 2-3 months (with potential for extension or conversion based on organizational needs)Available Shifts: Swing and Day shiftsCompensation: $21-$24 per hourKey Responsibilities:Engage with clients, fostering trust and rapport with homeless individuals and...

  • Client Support Specialist

    1 week ago

    Los Angeles, California, United States Tax Relief Helpers Full time

    Exciting Opportunity as a Client Support Specialist at Tax Relief HelpersPOSITION OVERVIEW:As a Client Support Specialist at Tax Relief Helpers, you will serve as the primary contact for our clients. Your key responsibilities will include managing incoming inquiries, resolving customer issues, routing calls, and ensuring a high level of client satisfaction....

  • Client Support Specialist

    2 weeks ago

    Los Angeles, California, United States Vaco Full time

    Vaco is collaborating with a client in the Consumer Goods sector seeking a Client Support Specialist to join their rapidly expanding team. As a Client Support Specialist, your primary responsibilities will encompass assisting clients with inquiries regarding order updates, returns, payment details, and product-related questions. This position offers a remote...

  • Client Support Specialist

    2 weeks ago

    Los Angeles, California, United States Social Model Recovery Systems Full time

    Job OverviewWe are seeking a dedicated individual for the role of Client Support Specialist within our residential treatment program aimed at assisting individuals facing challenges related to substance use and mental health.Position SummaryThe primary responsibility of this role is to serve as a Client Support Specialist. However, the individual may also be...

  • Client Support Specialist

    1 week ago

    Los Angeles, California, United States Leisha Willis - State Farm Agency Full time

    Position OverviewLeisha Willis - State Farm Agency is seeking a dedicated and compassionate individual to join our team as a Client Support Specialist. This role is centered around providing exceptional customer service for a reputable State Farm Agent. Previous experience in insurance is not necessary, as we are committed to training the right candidate.If...

  • Client Support Specialist

    2 weeks ago

    Los Angeles, California, United States Latham & Watkins Full time

    Client Support Specialist Tracking Code: 4926 Job Overview: Latham & Watkins, a prestigious global law firm recognized among the elite in the industry, is in search of a Client Support Specialist to become a vital member of our dynamic team, situated in our Global Services Office. As part of the Global Reception Services division, you will engage with...

  • Bilingual Customer Support Specialist in Medical Supplies

    2 weeks ago

    Los Angeles, California, United States California Medical Pharmacy Full time

    Position: Bilingual Customer Support Specialist in Medical SuppliesFull-time role Fluency in both English and Spanish is essential Key responsibilities include managing order processing, securing authorizations from various insurance providers, verifying eligibility, and working closely with referral sources Acting as an advocate for patients This role...

  • Client Support Specialist

    2 weeks ago

    Los Angeles, California, United States The Midnight MIssion Full time

    Position OverviewThe Client Support Specialist will play a vital role in providing guidance, crisis management, and comprehensive support to clients. This position encompasses client outreach, initial assessments, and ongoing case oversight.KEY RESPONSIBILITIESFacilitates and monitors rehabilitation and transition strategies for program participants.Conducts...

  • Client Support Specialist

    2 weeks ago

    Los Angeles, California, United States Think Tell Junction Full time

    Job Title: Client Support SpecialistCompany: Think Tell JunctionJob Type: Full-Time (40 hours per week)Salary: $38,750 to $42,560 per yearAbout Us: At Think Tell Junction, we recognize the importance of effective communication in today's dynamic environment. We invite you to become part of a team that values innovative interaction and exceptional customer...

  • Client Support Specialist

    1 week ago

    Los Angeles, California, United States LHH Recruitment Solutions Full time

    Job OverviewPosition: Client Support SpecialistLHH Recruitment Solutions is seeking a committed individual to deliver thorough, strengths-focused case management services to individuals and families facing challenges. The objective is to aid clients in their journey towards and upkeep of stable housing, ensuring they receive the essential support for...

  • Client Support Specialist

    7 days ago

    Los Angeles, California, United States eatOS POS Inc. Full time

    ABOUT US:Located in Miami, FL, eatOS POS Inc. is an innovative software startup focused on providing cloud-based solutions tailored specifically for restaurants of all sizes. Our technology aims to streamline operations, enhance customer experiences, reduce costs, and foster community engagement in novel ways - simplifying restaurant management.WHAT WE ARE...