Lead Production Support Specialist

4 weeks ago


Reston, Virginia, United States nTech Workforce Full time

Job Overview

nTech Workforce is seeking a highly skilled Lead Production Support Engineer to join our team. The ideal candidate will have subject matter expertise in IBM Sterling File Gateway and a strong understanding of the B2B tool's role in inbound and outbound file operations.

Key Responsibilities

  • Investigate and resolve issues with the file processing system, leveraging knowledge of IBM Sterling File Gateway and IBM Sterling Transformation Extender (ITX / ITXA).
  • Collaborate with the Engineering team to implement fixes and prevent future issues.
  • Work with the team to ensure seamless file operations and efficient processing of healthcare claims.

Required Skills

  • Subject matter expertise in IBM Sterling File Gateway.
  • Experience using IBM Sterling Transformation Extender (ITX / ITXA) for EDI technical mapping.
  • Strong experience in root cause analysis.
  • Experience working in a production support engineering position.
  • Experience with HIPAA X12 transactions, specifically 837.

Preferred Skills

  • Experience in Java/J2EE development.
  • Experience with Axway SecureTransport.


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