Sales Support Specialist
2 weeks ago
About RCL Components
RCL Components is a leading provider of remanufactured ground support equipment (GSE). We're passionate about delivering exceptional products and customer service that exceeds our customers' expectations.
About the Position
We're seeking a highly organized and detail-oriented Sales Support Specialist to join our team. As a Sales Support Specialist, you will be responsible for assisting our sales team in responding to customer inquiries, generating price quotations, and supporting inventory management tasks.
Responsibilities
- Assist the sales team in responding to customer inquiries and generating price quotations
- Support inventory management tasks, such as running shortage reports and coordinating to manage stock levels and order fulfillment
- Liaise with other employees to help maintain efficient communication around customer orders and delivery schedules
- Maintain customer records and sales data within ERP systems like M1, ensuring consistency and accuracy
- Analyze sales and inventory reports to help identify stock trends and availability, contributing to informed decision-making
Requirements
- Bachelor's degree in a business, marketing, or related field
- Strong organizational skills with the ability to manage multiple tasks and prioritize efficiency
- Excellent written and verbal communication skills to interact with both customers and other RCL employees
- Basic proficiency in Microsoft Office; Excel experience is a plus
RCL Components is an equal opportunity employer.
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