Theater Operations Coordinator

2 weeks ago


Honolulu, Hawaii, United States Booz Allen Hamilton Full time
Job Number: R0203475

Theater Operations Coordinator

Overview:

As a professional in defense missions, you possess the ability to inquire about aspects that others may overlook. You grasp the complexities of intricate scenarios and leverage your expertise to innovate and advance, tackling multifaceted challenges. We seek a specialist like you to devise strategies for missions that safeguard our nation.

This position plays a crucial role in the U.S. Army's initiative to establish a consistent forward presence in the theater. You will support a Department of Defense client in enhancing and executing a thorough theater movement and operational strategy for a geographically dispersed workforce, functioning in a non-standard, overseas location, within a collaborative framework, on a rotational basis. Your responsibilities will include providing diverse levels of assistance to customer support, process enhancement, and operational management as a Theater Operations Manager for U.S. service members arriving and departing the area. You will ensure exceptional support for teams, systems, programs, and equipment to facilitate their daily operations. Your role will encompass a broad range of administrative and office support activities for the department and leadership to ensure well-organized operations in support of regional security assistance and cooperation initiatives. You will oversee the implementation of current movement and contingency plans, daily operations, and evaluate outcomes from security assistance engagements. You will establish movement operating protocols, conduct in-country coordination for facilities and support, liaise with forward entities, and assist with crisis-action responsibilities.

Qualifications:

  • 5+ years of experience in developing and sustaining client or in-country relationships, security assistance, and cooperation.
  • 2+ years of experience serving as a liaison between the Operations team and other organizational teams, including leadership and U.S. Government entities.
  • Familiarity with operational improvement strategies.
  • Capacity to adapt, demonstrate initiative, innovate, and transform vague challenges into actionable inquiries for which practical solutions can be identified.
  • Ability to thrive in a dynamic and fast-paced international environment with culturally diverse groups.
  • Competence in preparing and modifying documents, including correspondence, drafts, and emails.
  • Skill in maintaining both electronic and physical filing systems.
  • Proficiency in installing, configuring, and operating workstation, telephony, video, and mobile hardware and software, including established communication methods as required.
  • Secret clearance.
  • High school diploma with 10+ years of experience in operations support management or a Bachelor's degree with 2+ years of experience in operations support management.

Preferred Skills:

  • Experience in crafting well-articulated communications for various business stakeholders, including employees, clients, and partners.
  • Experience collaborating with in-country experts and leadership while keeping the executive team informed.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Aptitude for collecting and analyzing data to identify trends, diagnose issues, and develop solutions.
  • Ability to quickly learn new technologies, systems, solutions, and procedures while identifying opportunities for enhancing support processes.
  • Capability to efficiently resolve escalated team and member issues within policy guidelines.
  • Possession of strong verbal and written communication skills.
  • Possession of excellent interpersonal skills.

Clearance Requirements:

Applicants selected will undergo a security investigation and may need to meet eligibility criteria for access to classified information; a Secret clearance is mandatory.

Compensation:

At Booz Allen, we value your contributions, offering you opportunities and choices while supporting your overall well-being. Our benefits encompass health, life, disability, financial, and retirement options, along with paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for outstanding performance and exemplary demonstration of our values. Full-time and part-time employees working a minimum of 20 hours per week on a regular basis are eligible for Booz Allen's benefit programs. Individuals not meeting this threshold may only qualify for select offerings, excluding health benefits. We encourage you to explore our comprehensive benefits by visiting the Resource page on our Careers site.

Work Model:
Our people-first culture emphasizes the importance of flexibility and collaboration, whether conducted in person or remotely.

  • If this position is categorized as remote or hybrid, you will occasionally work from a Booz Allen or client site facility.
  • If this position is designated as onsite, you will engage with colleagues and clients in person as required for the specific role.

EEO Commitment:

We are an equal employment opportunity/affirmative action employer that empowers our workforce to drive change without fear - regardless of race, color, ethnicity, religion, sex (including pregnancy, childbirth, lactation, or related medical conditions), national origin, ancestry, age, marital status, sexual orientation, gender identity and expression, disability, veteran status, military or uniformed service member status, genetic information, or any other status protected by applicable federal, state, local, or international law.



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