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Clinical Support Specialist

2 months ago

Boca Raton Florida, United States Dermatology of Boca Full time
Position Overview:

The Clinical Support Specialist plays a vital role in ensuring the smooth operation of patient care within our dermatology practice. This position involves managing patient flow and providing essential assistance to healthcare providers during examinations.

Key Responsibilities:
1. Patient Triage: Utilize the Electronic Medical Records (EMR) system to prioritize and manage patient needs effectively.
2. Patient Communication: Deliver clear instructions to patients, including follow-up on biopsy results, pre-operative and post-operative care guidelines, and timely responses to patient inquiries.
3. Documentation: Maintain an accurate biopsy log and ensure certified letters are dispatched as required.
4. Assistance in Procedures: Support the team during Mohs surgery and other dermatological procedures.
5. Supply Management: Ensure examination rooms are well-stocked and organized.
6. Additional Duties: Perform other responsibilities as assigned to enhance patient care and operational efficiency.

This role is essential in delivering high-quality care and ensuring patient satisfaction at Dermatology of Boca.