Clinical Specialist, Cardiac Rhythm Management

2 days ago

Boca Raton, Florida, United States Medtronic Full time
Job Summary

We are seeking a highly skilled Clinical Specialist to join our team in Cardiac Rhythm Management. As a Clinical Specialist, you will provide technical, educational, and operational support to assist the district in meeting sales and customer service objectives.

Key Responsibilities
  • Provide technical support to customers and internal stakeholders, including training and education on Cardiac Rhythm Management products and solutions.
  • Assist with the implementation of new products and solutions, including conducting site visits and providing on-site support.
  • Develop and maintain strong relationships with customers, including physicians, hospital personnel, and office staff.
  • Collaborate with cross-functional teams to identify and address customer needs and opportunities.
  • Stay up-to-date on new products, solutions, and patient management offerings, and provide feedback to internal stakeholders.
Requirements
  • High school diploma or equivalent, plus a minimum of 4 years of work experience in healthcare, field sales, or a related field.
  • Associate degree or higher in a related field, plus a minimum of 2 years of work experience in healthcare, field sales, or a related field.
  • Bachelor's degree in a related field, plus a minimum of 1 year of work experience in healthcare, field sales, or a related field.
Preferred Qualifications
  • Bachelor's degree in nursing, life sciences, biomedical engineering, or a related field.
  • Cath Lab, EP Lab, hospital/clinic, or cardiology experience.
  • Experience teaching and educating medical personnel, peers, and technical support personnel.
  • Thorough working knowledge of medical terminology and the medical device industry.
  • Excellent customer service skills, with the ability to build and maintain positive relationships with customers and internal stakeholders.
Physical Job Requirements

The physical demands described within this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequent travel to customer clinics, hospitals, and offsite meetings is required.

While performing the duties of this job, the employee is regularly required to be independently mobile, with continuous verbal and written communication.

Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level is required.

Sitting, standing, and/or walking for up to eight plus hours per day is required.

Environmental exposures include eye protection, infectious disease, and radiation.

Ability to wear 7-9 lbs. of lead for extended periods of time while in the O.R. is required.

Frequently required to use hands to finger, handle, or feel objects, tools, or controls.

Ability to effectively use a mobile phone, PC, keyboard, and mouse is required.

Frequent bending, stooping, squatting, and balance are required.

Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus in relation to travel and operating a personal computer.

Must be able to drive approximately 80% of the time within assigned territory.

Clinical Specialists are required to be within their assigned territory each day to be available as unscheduled needs arise.

CS's are required to work a number of weekends and holidays during the quarter, as determined by local management.

Weeknight call coverage is the primary responsibility of the Sales Rep, however, at times, business and/or geographical needs require a CS to be scheduled for weeknight coverage as approved by regional management.

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