Community Association Operations Manager
1 week ago
Crest Management Company, AAMC is seeking a dedicated Community Association Manager to oversee our esteemed portfolio of community associations. If you possess a passion for delivering exceptional service and have a background in community management, this role may be the perfect fit for you.
About Us
As a locally owned and founder-led organization, our mission is to be the leading provider of management services for community associations in the Greater Houston Area. With a rich history of over 100 years of combined experience, our leadership team is committed to being the management company recognized for our expertise, integrity, and professionalism.
Founded in 1993, Crest Management began with just 5 associations and continues to manage 4 of those original communities today. Through nearly three decades of strategic growth and a strong focus on client satisfaction, we now proudly manage over 170 community associations.
Our dedication extends beyond our clients; we strive to cultivate a positive workplace culture that prioritizes teamwork, professionalism, and integrity. Our commitment to our employees has earned us recognition as a Houston Chronicle Top Workplace on six occasions, based solely on anonymous employee feedback. Additionally, we have been honored with the BBB Awards for Excellence four times, reflecting our adherence to high standards of integrity and performance.
Position Overview
The Community Manager will be responsible for managing a diverse portfolio of community associations while ensuring exemplary customer service.
- Act as the primary liaison for board members and contractors.
- Prepare for and participate in board meetings and annual gatherings, including the creation of agendas, reports, board packets, and minutes.
- Conduct regular inspections of common areas to ensure compliance and quality.
- Serve as the decision-maker for the Architectural Control Committee, as per contract.
- Review all invoices within the management system.
- Solicit proposals for repairs and service contracts.
- Engage in ongoing education to stay informed about regulations affecting community associations and industry best practices.
- Perform additional duties to meet the needs of each community within the portfolio.
Candidate Qualifications
- High school diploma or equivalent is required.
- An Associate or Bachelor's degree is preferred.
- CMCA designation is strongly preferred.
- Experience in residential community management is required.
- Previous experience working with or reporting to a community association Board of Directors is preferred.
Benefits of Working with Us
- Competitive salary structure
- Comprehensive benefits package including medical, dental, vision, and 401K Savings Plan
- Opportunities for training and educational support
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