Independent Agency Operations Manager

7 days ago


Katy, Texas, United States GEICO Full time
About the Role

We are seeking a highly skilled and experienced Agency Growth Specialist to join our team at GEICO. As an Agency Growth Specialist, you will be responsible for driving the growth of agency relationships to increase profit of GEICO and GEICO-affiliated products within an assigned area of responsibility.

Key Responsibilities
  • Prospect, interview, and approve new appointments to expand GEICO's agency distribution.
  • Manage agents within a designated area of responsibility using in-person, virtual, phone, and email to build relationships, deliver trainings, and manage agency performance.
  • Implement policies and procedures of the agency program.
  • Takes national strategic initiatives and translates them into local goals and objectives; GAINS commitment and holds agents accountable for execution.
  • Monitor the performance of agents in relation to goals, procedures, and guidelines.
  • Counsel agents, and with leadership support, takes disciplinary action of agents up to and including termination.
  • Deliver effective communications; assists agencies in developing local marketing plans and strategies to meet growth goals.
  • Use data analysis to prepare pre-call strategies to focus on the greatest opportunity within the designated area of responsibility and/or specific agency.
  • Act as subject matter expert on GEICO and GEICO-affiliated product, features, and tools. Research to maintain a clear understanding of competitor offerings to influence agents to sell our product.
  • Evaluate agency performance and holds agents accountable for agreed upon action plans.
  • Conduct training of agency staff on GEICO and GEICO-affiliated products, services, and value proposition.
  • In collaboration with leadership and the product team, develops efficient and effective growth plans utilized by agencies.
  • Prepare department business plans, staffing projections and budgets. Requisitions supplies and materials necessary for efficient operation. Reviews plans and budgets periodically to achieve cost reduction where possible.
  • Adhere to the GEICO Code of Conduct, company policies and operating principles.
  • Meet attendance standard at business location to perform necessary job functions and to facilitate interaction with subordinates and management.
Requirements
  • Must be able to, with or without accommodation, perform the essential functions which include, but are not limited to seeing, hearing, typing, and speaking.
  • Must be able to speak in a clear, empathic, and professional manner via phone.
  • Must be able to meet in person and virtually.
  • Must be able to follow complex instructions, resolve conflicts or facilitate conflict resolution, and have strong organization/priority setting skills.
  • Must be able to multi-task.
  • Must be able to learn and apply large amounts of technical and procedural information.
  • Valid driver's license and auto insurance.
Preferred Qualifications
  • Bachelor's degree or 3 plus years sales or relevant insurance experience.
  • Prior experience with driving sales results.
  • Prior experience working with different lines of insurance a plus (P&C, Commercial, Life/Health).
  • Compliance with GEICO's driving standards and/or policy.
Benefits

As an Associate, you'll enjoy our Total Rewards Program* to help secure your financial future and preserve your health and well-being, including:

  • Premier Medical, Dental and Vision Insurance with no waiting period.
  • Paid Vacation, Sick and Parental Leave.
  • 401(k) Plan.
  • Tuition Reimbursement.
  • Paid Training and Licensures.

Benefit eligibility requirements vary and may include length of service.



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