Client Support Representative
2 weeks ago
Are you prepared to elevate your customer support expertise? Lobel Financial, a prominent player in the automotive financing sector, welcomes you to expand your career with us. Recognized among the top 20 in our industry, we take pride in cultivating a nurturing atmosphere where your commitment and ambition can lead to boundless professional growth. Experience competitive benefits, a balanced work-life environment, and the opportunity to make a significant difference with a company that prioritizes your development and success.
Position: Customer Service Specialist
Why Choose Us?
- Career Advancement: We are dedicated to promoting from within and empowering our team members to enhance their abilities.
- Extensive Benefits: Enjoy 401K matching, comprehensive medical, dental, and vision plans, optional life insurance, paid holidays, and generous paid time off.
- Exceptional Service Delivery: Address incoming customer inquiries with a warm and understanding demeanor.
- Effective Problem Resolution: Swiftly address challenges and offer practical solutions, ensuring a positive customer interaction.
- Multi-Channel Engagement: Professionally manage calls, emails, and various customer communications efficiently.
- Documentation Management: Adhere to established protocols to record interactions, update customer profiles, and maintain precise records.
- Target-Oriented Approach: Aim to consistently meet and surpass personal and team objectives.
- Experience: Prior success in a customer service, client support, or similar role is preferred.
- Skills: Excellent verbal communication and time management abilities, along with proficiency in phone systems and basic computer applications.
- Flexibility: Capability to learn and comply with customer service policies and procedures, and swiftly adapt to changing priorities.
- Reliability: Consistently dependable in attendance and performance, ensuring uninterrupted customer service delivery.
- Bilingual Skills: Proficiency in both Spanish and English is preferred.
Ready to Contribute? Become part of a team that values your skills and fosters your growth.
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