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Client Support Specialist

2 months ago

Anaheim, California, United States KB worldwide lending services Full time
Position Overview

This is a remote opportunity.

We are looking for a dedicated and customer-focused individual to fill the role of Customer Service Representative at KB Worldwide Lending Services. As an essential part of our customer support division, you will be instrumental in delivering outstanding service and assistance to our clients.

Key Responsibilities:

  • Deliver top-notch customer assistance through various channels to handle inquiries, resolve challenges, and boost customer satisfaction.
  • Work collaboratively with internal departments to tackle intricate customer concerns and enhance the overall service experience.
  • Address and manage customer grievances promptly and professionally.
  • Exhibit a positive and professional attitude, particularly in high-pressure scenarios.

Benefits:

  • 401(k) Plan
  • Dental Coverage
  • Health Insurance
  • Paid Time Off
  • Vision Coverage

Note: This position is exclusively available to residents of the USA.