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Customer Service Representative

2 months ago

Franklin, Wisconsin, United States ROC Ventures Full time

Job Summary:

We are seeking a highly motivated and customer-focused individual to join our Guest Services team at Luxe Golf Bays, LLC, a subsidiary of ROC Ventures. As a Guest Experience Associate, you will be the first point of contact for our patrons, providing exceptional service and ensuring a memorable experience.

Key Responsibilities:

  • Greet guests and provide a warm welcome
  • Engage with guests to understand their needs and preferences
  • Utilize computer systems to manage guest interactions and provide personalized service
  • Collaborate with the team to ensure seamless service delivery
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements:

  • Previous customer service experience in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Ability to work in a team-oriented environment
  • Basic computer skills and familiarity with computer systems

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive compensation package