Customer Service Representative

2 weeks ago


Moline, Illinois, United States Quad City Bank & Trust Full time
Job Summary

We are seeking a highly skilled and customer-focused Bank Teller to join our Retail team at Quad City Bank & Trust. As a Bank Teller, you will be responsible for providing exceptional customer service, processing transactions, and building relationships with our clients.

Key Responsibilities
  • Provide top-notch customer service to our clients, responding to their needs and resolving any issues in a timely and professional manner.
  • Process transactions accurately and efficiently, adhering to established policies and procedures.
  • Build and maintain relationships with our clients, understanding their financial needs and providing personalized solutions.
  • Work cooperatively with co-workers and supervisors to maintain a positive and team-oriented work environment.
  • Adapt to changes in policy, procedures, methods of operation, and customer traffic volume.
Requirements
  • High school diploma or equivalent required.
  • Cash handling experience and basic computer skills with familiarity with Microsoft Suites preferred.
  • Ability to work extended periods of standing and lift 50 lbs.
About Us

Quad City Bank & Trust is a relationship-driven organization that values our employees and the community we serve. We strive to provide exceptional customer service and make financial dreams a reality. We are a family-oriented company that values work-life balance and providing advancement opportunities to our employees.



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