Chief Quality Officer
7 days ago
The Chief Quality Officer is a key leadership position at Centri Business Consulting, LLC, responsible for driving quality excellence and strategic initiatives across the organization. This role requires a seasoned professional with a strong background in quality management, process improvement, and leadership.
Key Responsibilities- Quality Governance and Oversight: Establish and maintain a robust quality management system, ensuring compliance with industry standards and regulatory requirements.
- Process Improvement: Identify areas for improvement and develop strategic initiatives to enhance quality processes, resulting in increased efficiency and effectiveness.
- Leadership and Team Development: Foster a culture of quality excellence, leading by example and providing guidance and mentorship to team members.
- Client Satisfaction and Engagement: Collaborate with engagement teams to ensure high-quality service delivery, resulting in increased client satisfaction and loyalty.
- Quality Metrics and Reporting: Develop and maintain quality metrics, providing regular reporting and analysis to stakeholders.
- Professional Experience: 15+ years of experience in quality management, process improvement, and leadership, preferably in a professional services firm.
- Education: Bachelor's degree in accounting, with a CPA certification required and an MBA a plus.
- Skills and Abilities: Excellent communication and interpersonal skills, with the ability to analyze results and develop process-driven solutions.
Centri Business Consulting, LLC is an equal opportunity employer, committed to providing a diverse and inclusive work environment. We value our employees' contributions and strive to create a culture of respect, trust, and open communication.
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