Business Development Manager, Commercial

2 weeks ago

Palo Alto, California, United States Navan Full time

As a key member of our Commercial team at Navan, you will be responsible for driving revenue growth by ensuring our clients are satisfied and maximizing the value they derive from our platform.

Key responsibilities will include building strong relationships with clients, functioning as their trusted advisor, and collaborating with our Sales, Product, Finance, Support and Operations teams to ensure seamless onboarding, engagement, and management of their T&E programs.

You will be responsible for owning client renewals, upselling and cross-selling adjacent products, and developing a deep understanding of our product offerings and competitive positioning.

A successful candidate will have a proven track record of high performance and success in Account Management, Sales, or related customer-facing roles within a rapidly growing SaaS company, with strong communication and presentation skills, and the ability to think strategically and prioritize work effectively in a fast-paced environment.

We are seeking highly intelligent, passionate, and driven individuals who are excited to delight clients, drive revenue, and accelerate their careers.

Key Responsibilities:

  • Manage all post-sales activity for Commercial customers through strong relationship-building, product knowledge, and execution.
  • Develop trusted advisor relationships with clients to ensure program goals are aligned and clients are unlocking maximum value from partnering with Navan.
  • Drive usage of the Navan platform by ensuring clients manage 100% of their T&E programs through Navan.
  • Meet or exceed revenue goals.
  • Identify and execute against opportunities for account expansion.
  • Collaborate cross-functionally with team members to uncover and deliver against client needs.
  • Travel to customer sites as appropriate.

Requirements:

  • 2+ years of experience in Account Management, Sales, or related customer-facing position within a rapidly growing SaaS company.
  • Demonstrable track record of high performance and success.
  • Strong communication and presentation skills.
  • Ability to think strategically, problem solve, and effectively prioritize work and initiatives in a fast-paced environment.
  • Data-driven mindset with attention to detail.

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