Craft Beverage Specialist
1 week ago
Position Overview:
The role focuses on enhancing community engagement by fostering customer loyalty and optimizing profitability through personalized interactions that cultivate authentic relationships with patrons, ensuring a brand-consistent experience.
Key Responsibilities:
1. Provide comprehensive education to customers regarding product characteristics and assist with specific preferences.
2. Ensure that promotional and branding materials are effectively displayed and maintained, including signage, pricing, and flyers.
3. Uphold the cleanliness and visual appeal of the Beverage Department.
4. Collaborate with category managers and suppliers to guarantee accurate pricing and product offerings.
5. Mentor fellow Beverage Clerks, ensuring that all necessary information is accessible for team members.
6. Organize tastings within the Beverage Department and for in-store promotions as required.
7. Adhere to all local regulations concerning the sampling, sale, and purchase of alcoholic beverages.
8. Prepare and clean growlers in accordance with established protocols.
9. Fill growlers upon customer request, following proper filling, sealing, and labeling procedures.
10. Monitor and manage inventory of growlers, glassware, lids, and other Beverage Department supplies.
11. Announce promotional offers and sales information over the public address system.
12. Execute any additional tasks as assigned by management.
Qualifications:
1. Basic understanding of beer and wine.
2. Familiarity with local laws regulating the sale and purchase of alcoholic beverages.
3. Sales-oriented with strong communication, customer service, and sales skills.
4. Outgoing and approachable demeanor.
5. Self-driven, reliable, and compliant with all guidelines.
6. Ability to collaborate effectively with team members.
7. Competence in reading and comprehending instructions and information.
8. Proficient in communicating with management, receiving staff, and vendors.
9. Capability to bend, kneel, and stand for extended durations.
10. Ability to consistently lift 30 lbs. and occasionally lift up to 50 lbs.
11. Must be at least 21 years of age.
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