Craft Beverage Specialist
2 weeks ago
Position Overview:
The primary goal is to enhance community engagement by fostering customer loyalty and optimizing profits through personalized interactions that cultivate authentic relationships with patrons, ensuring a consistent brand experience.
Key Responsibilities:
1. Provide customers with detailed information about product characteristics and assist with their specific preferences.
2. Ensure that promotional and branding materials are effectively displayed and maintained, including signage, pricing, and flyers.
3. Uphold cleanliness and aesthetic standards in the Beverage Department.
4. Collaborate with category managers and suppliers to guarantee accurate pricing and appropriate product offerings.
5. Mentor fellow Beverage Clerks and ensure that essential information is readily available for all staff working in the Beverage Department.
6. Organize tastings as required in the Beverage Department and for in-store promotions.
7. Adhere to all state regulations regarding the sampling, sale, and purchase of alcoholic beverages.
8. Prepare and clean growlers following established protocols.
9. Fill growlers upon customer request in accordance with established filling, sealing, and labeling procedures.
10. Monitor and manage inventory of growlers, glassware, lids, and all other supplies related to the Beverage Department.
11. Announce promotional offers and sales information over the public address system.
12. Execute any additional tasks as assigned by management.
Qualifications:
1. Basic knowledge of beer and wine.
2. Familiarity with state laws regulating the sale and purchase of alcoholic beverages.
3. Sales-oriented with strong communication, customer service, and sales abilities.
4. Friendly and approachable demeanor.
5. Self-driven, reliable, and capable of following all operational guidelines.
6. Ability to collaborate effectively with team members.
7. Proficient in reading and comprehending instructions and information.
8. Capable of effectively communicating with management, receiving staff, and suppliers.
9. Ability to bend, kneel, and stand for extended periods.
10. Capable of lifting 30 lbs consistently and up to 50 lbs occasionally.
11. Must be at least 21 years of age.
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