Craft Beverage Specialist
2 weeks ago
Position Overview:
The primary goal is to enhance community engagement by fostering customer loyalty and optimizing revenue through personalized interactions that cultivate authentic relationships with patrons, ensuring a brand-consistent experience.
Key Responsibilities:
1. Provide comprehensive product knowledge to customers, assisting them with their specific preferences and requirements.
2. Ensure that promotional and branding materials are effectively displayed and maintained, including signage, pricing, and flyers.
3. Uphold the cleanliness and visual appeal of the Beverage Department.
4. Collaborate with category managers and suppliers to guarantee appropriate pricing and product offerings.
5. Mentor fellow Beverage Clerks, ensuring that accurate information is readily available for all staff members.
6. Organize tastings within the Beverage Department and assist with in-store demonstrations or promotional events as required.
7. Adhere to all state regulations regarding the sampling, sale, and purchase of alcoholic beverages.
8. Prepare and clean growlers in accordance with established procedures.
9. Fill growlers upon customer request, following established filling, sealing, and labeling protocols.
10. Monitor and manage inventory levels of growlers, glassware, lids, and other supplies related to the Beverage Department.
11. Announce promotions and special offers using the public address system.
12. Execute any additional tasks as directed by management.
Qualifications:
1. Basic understanding of beer and wine products.
2. Familiarity with regulations governing the sale and purchase of alcoholic beverages.
3. Sales-oriented with strong communication, customer service, and sales abilities.
4. Outgoing and personable demeanor.
5. Self-driven, reliable, and compliant with all operational guidelines.
6. Ability to collaborate effectively with team members.
7. Competence in reading and comprehending instructions and information.
8. Strong communication skills with management, suppliers, and team members.
9. Physical capability to bend, kneel, and stand for extended periods.
10. Ability to consistently lift 30 lbs and occasionally up to 50 lbs.
11. Must be at least 21 years of age.
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