Customer Experience Support Specialist

21 hours ago


Brooklyn, New York, United States Kings Bay Y Full time
About the Role

Kings Bay Y/JCC Brooklyn is a dynamic community hub that fosters connection, empowerment, and inspiration. As a vital part of our team, the Customer Experience Support Specialist will play a key role in ensuring seamless operations across assigned departments.

**Key Responsibilities**:
  • Provide exceptional administrative support, including data management, filing, typing, copying, binding, scanning, and organizing materials.
  • Respond to inquiries by providing accurate and timely information and addressing requests.
  • Create, maintain, and manage electronic and physical filing systems for efficient document organization.
  • Draft, review, and prepare communications such as emails, reports, presentations, and correspondence.
  • Identify and address operational challenges, proposing effective solutions.


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