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Business Development Manager

2 months ago


Saint Paul, Minnesota, United States Dan Reichert - State Farm Agent Full time
Job Overview

As a key member of the Dan Reichert - State Farm Agent team, the Account Manager plays a vital role in driving business growth and delivering exceptional customer experiences.

Key Responsibilities
  • Cultivate and Maintain Customer Relationships
    • Build and nurture strong, long-term relationships with clients to understand their needs and preferences.
    • Provide personalized support and guidance to ensure seamless customer experiences.
  • Deliver Timely and Accurate Customer Support
    • Respond promptly to customer inquiries and concerns regarding insurance availability, eligibility, coverages, policy adjustments, transfers, claims, and billing inquiries.
    • Ensure accurate and efficient resolution of customer issues.
  • Foster a Culture of Excellence
    • Embody the company's values and mission in all interactions with customers and colleagues.
    • Contribute to a positive and inclusive work environment that promotes collaboration and teamwork.
Requirements
  • Experience and Skills
    • Proven track record in sales, customer service, or a related field.
    • Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
    • Proficiency in using technology to manage customer relationships and data.
  • Education and Certifications
    • Possession of a Property & Casualty License.
    • Possession of a Life & Health License.
Benefits
  • Competitive Compensation and Benefits
    • Salary with commissions and bonuses.
    • Life & Health benefits package.
  • Opportunities for Growth and Development
    • Potential for career advancement and professional growth.