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Business Development Manager
2 months ago
As a key member of the Dan Reichert - State Farm Agent team, the Account Manager plays a vital role in driving business growth and delivering exceptional customer experiences.
Key Responsibilities- Cultivate and Maintain Customer Relationships
- Build and nurture strong, long-term relationships with clients to understand their needs and preferences.
- Provide personalized support and guidance to ensure seamless customer experiences.
- Deliver Timely and Accurate Customer Support
- Respond promptly to customer inquiries and concerns regarding insurance availability, eligibility, coverages, policy adjustments, transfers, claims, and billing inquiries.
- Ensure accurate and efficient resolution of customer issues.
- Foster a Culture of Excellence
- Embody the company's values and mission in all interactions with customers and colleagues.
- Contribute to a positive and inclusive work environment that promotes collaboration and teamwork.
- Experience and Skills
- Proven track record in sales, customer service, or a related field.
- Strong communication and interpersonal skills, with the ability to build rapport with customers and colleagues.
- Proficiency in using technology to manage customer relationships and data.
- Education and Certifications
- Possession of a Property & Casualty License.
- Possession of a Life & Health License.
- Competitive Compensation and Benefits
- Salary with commissions and bonuses.
- Life & Health benefits package.
- Opportunities for Growth and Development
- Potential for career advancement and professional growth.