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HSPD-12 Compliance Specialist

4 weeks ago

Seattle, Washington, United States Citizant Full time
Job Overview

Citizant is seeking a highly skilled HSPD-12 Compliance Specialist to join our team. As a key member of our organization, you will be responsible for ensuring the smooth operation of our Personal Identity Verification (PIV) card enrollment process.

Key Responsibilities
  • Schedule appointments and service walk-ins for PIV card activations, enrollments, certificate updates, and PIN resets.
  • Answer phone calls and email inquiries related to PIV credentials and access control matters.
  • Coordinate and conduct the enrollment process for PIV cards, verifying the identity of applicants and collecting required documentation.
  • Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy.
Requirements
  • Experience with Microsoft Excel for data management, coordination, and reporting.
  • Ability to adapt to changing security procedures and requirements.
  • Prior experience in a similar role, customer service, or administrative position may be advantageous.
  • Attention to detail and strong organizational skills.
  • Excellent interpersonal and communication skills.
  • Ability to handle confidential information with discretion.
Additional Information

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.