Client Service Associate
4 weeks ago
PNC Financial Services Group is seeking a highly skilled Client Service Associate to join our team. As a Client Service Associate, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:- Provide sales, service, and execution support for new and ongoing client relationships.
- Gather required documentation, prepare, review, and verify documents and relevant information for accuracy.
- Perform common processing and ensure compliance with standard regulations and processes.
- Act as a point of contact for clients, client teams, or service partners and may act as an escalation point for complex client implementation and servicing issues.
- Initiate, update, and verify client, account, or transaction details in relevant systems/applications.
- Associates degree or equivalent experience.
- 4+ years of related business or functional experience.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave, up to 11 paid holidays each year, 8 occasional absence days each year, unless otherwise required by law, between 15 to 25 vacation days each year, depending on career level.
To learn more about these and other programs, including benefits for full-time and part-time employees, visit pncbenefits.com > New to PNC.
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