Sales Associate

7 days ago

Marquand, Missouri, United States Knitwell Group Full time
About Us
At Knitwell Group, we're passionate about empowering women to find their authentic self-expression through fashion. Our team is dedicated to providing exceptional client service, ensuring that every woman who walks into our store feels confident and inspired.

Job Summary:
We're seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing outstanding client service, building relationships with clients, and driving sales through effective product knowledge and visual merchandising skills.

Key Responsibilities:
  • Provide exceptional client service by anticipating client needs, exceeding expectations, and adhering to our service standards.
  • Build relationships with clients, create client loyalty, and have the ability to multi-task while servicing internal and external clients.
  • Address client concerns, coming to resolution when possible, and involving management where appropriate.
  • Portray a gracious, friendly, energetic, and engaging manner and be at all times respectful and professional.
  • Takes ownership, solicits, and incorporates feedback for professional growth and development - Consistently receives positive, unsolicited client feedback.
  • Communicates effectively with store management, store team, and external clients in person, through written correspondence, and over the phone.
  • Builds collaborative and productive relationships by sharing ideas, treats others fairly, with respect, and values differences.
  • Embraces our values and behaviors and inspires team by leading by example through his/her words and actions - Supports an environment of learning and trust by acting as a positive role model.
  • Is responsible for compliance with all Company policies, practices, and procedures and all federal, state, and local laws.
Requirements:
  • Client Service: Ability to function as a role model, ensuring that the client remains the top priority. Takes initiative to build a loyal client base.
  • Follow Directions: Ability to prioritize and meet deadlines as assigned with minimal supervision and within designated timeframes.
  • Merchandising: Knowledge of visual standards and techniques, and ability to implement and maintain with our guidelines.
  • Communication: Communicates effectively with Clients, Members of Management, Business Partners, and Store Associates.
  • Accuracy: Ability to handle cash and provide change without error.
  • Schedule: Remains flexible in scheduling that meets the needs of the business.
  • Physical: Ability to lift and carry up to 20 pounds occasionally. Maneuver effectively around sales floor and stock room.
Requirements and Experience:
  • Minimum Requirements: High School Diploma or GED.
  • Minimum one year sales associate or relevant experience in the services industry with proven results.
Equal Employment Opportunity:
The Knitwell Group is committed to hiring and developing the most qualified people at all levels. It is our policy in all employment decisions to ensure that all associates and potential associates are evaluated on the basis of qualifications and ability without regard to sex (including pregnancy), race, color, national origin, religion, age, disability that can reasonably be accommodated without undue hardship, genetic information, military status, sexual orientation, gender identity, or any other protected classification under applicable law. We do not discriminate in any of our employment policies and practices. All associates are expected to follow these principles in all relationships with other associates, applicants, or others with whom we do business.

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