Automotive Service Cashier Representative

3 days ago


Sanford, Florida, United States Seminole Chevrolet Full time
About the Role

We are seeking a highly motivated and detail-oriented Cashier and Customer Service Specialist to join our team at Seminole Chevrolet. As a key member of our sales and service team, you will play a critical role in providing exceptional customer service and ensuring a seamless transaction experience for our customers.

Key Responsibilities
  • Customer Service: Greet customers in a professional and courteous manner, addressing their needs and concerns in a timely and efficient manner.
  • Cash Handling: Process customer payments, manage cash drawer, and reconcile daily transactions to ensure accuracy and integrity.
  • Transaction Processing: Compute customer bills, prepare receipts, and issue refunds or credit memorandums as needed.
  • Inventory Management: Maintain accurate records of customer transactions, including parts ticket transactions and service packages.
  • Communication: Collaborate with department managers to stay informed about new products and services, and communicate effectively with customers and colleagues.
  • Problem Resolution: Handle customer complaints in a professional and courteous manner, escalating issues to management as needed.
  • Administrative Support: Provide clerical assistance to the department as needed, maintaining a clean and organized workspace.
Requirements
  • Excellent Communication Skills: Ability to effectively communicate with customers, colleagues, and management.
  • Attention to Detail: Strong attention to detail and accuracy in processing transactions and maintaining records.
  • Teamwork: Ability to work collaboratively with colleagues to achieve team goals and objectives.
  • Problem-Solving: Ability to think critically and resolve customer complaints in a professional and courteous manner.
About Us

Seminole Chevrolet is an equal opportunity employer and prohibits discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.



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