Media Production Technology Specialist

2 weeks ago

New York, New York, United States Prose on Pixels Full time

Company Overview:

Prose on Pixels operates as the comprehensive production division within the Havas global network of advertising agencies. Our expertise lies in creating a diverse array of video content, ranging from live-action broadcasts to sophisticated 3D animations and detailed motion graphics. With studios in 13 countries, we are equipped to produce content in over 80 languages.

Position Summary:

The role of the Media Production Technology Specialist is pivotal in supporting our production technology framework at our New York Studio. This position requires collaboration with a global team of engineers and direct reporting to the Head of Technology in New York. The role necessitates on-site presence, with a minimum of three days a week in the office, potentially extending to five days.

Key Responsibilities:

  • Deliver technical assistance to staff at the New York studio.
  • Serve as the first point of contact for all post-production software and hardware support.
  • Oversee the setup, maintenance, and support of editing suites within the office.
  • Diagnose and resolve technical issues related to editing, color grading, audio mixing, and finalization.
  • Assist in the installation, configuration, and upkeep of post-production workstations.
  • Stay informed about the latest advancements in post-production technologies and workflows.
  • Coordinate with Havas IT teams for incident management and escalations.
  • Manage procurement, licensing, and deployment of various production software, including applications, plugins, and scripts.
  • Document technical systems and procedures comprehensively.
  • Facilitate the onboarding process for new staff, vendors, and freelancers regarding our technology stack.
  • Administer workstation access for remote workers using Jump Desktop.
  • Oversee asset lifecycle management, including archiving and restoration processes.
  • Maintain and manage both local and cloud storage systems, ensuring data integrity and accessibility.
  • Collaborate with global technology leadership to develop backup and disaster recovery strategies.
  • Enhance post-production workflows to boost efficiency and productivity.
  • Design and implement automation tools and scripts.
  • Provide training to post-production staff on best practices and emerging technologies.
  • Assist with project setup and delivery, focusing on media management, transcoding, and quality control.
  • Work closely with editors, colorists, and mixers to troubleshoot technical challenges.
  • Supervise in-office live events and be familiar with hosting live streams.

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent experience.
  • A minimum of 6 months of experience in a post-production setting.
  • In-depth knowledge of post-production software and hardware.
  • Familiarity with scripting or programming languages (e.g., Python, Bash) is advantageous.
  • Exceptional problem-solving and troubleshooting abilities.
  • Strong communication and interpersonal skills.
  • Capability to work independently as well as collaboratively within a team.
  • Proficiency in managing multiple tasks and prioritizing effectively.
  • Experience with the following tools:
  • Apple MacOS
  • Microsoft Windows
  • Microsoft 365
  • Active Directory
  • JAMF
  • Adobe Suite
  • Cinema 4D
  • Teradici
  • Jump
  • Cloud computing platforms such as AWS and Azure
  • Lucidlink
  • Iconik

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