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Media Production Technology Specialist

2 months ago

New York, New York, United States Prose on Pixels Full time

Company Overview:

Prose on Pixels operates as the comprehensive production division within the Havas global network of advertising agencies. Our expertise spans a diverse array of video production styles, including live-action broadcasts, sophisticated 3D animations, and detailed motion graphics. With studios located in 13 countries, we are capable of producing content in over 80 languages.

Position Summary:

The role of Production Technology Engineer is essential in supporting our production technology framework at our New York Studio. This position requires collaboration with a worldwide team of engineers and direct reporting to the Head of Technology. The role necessitates on-site presence, with a minimum of three days a week in the office, potentially extending to five days.

Key Responsibilities:

  • Deliver technical assistance to personnel at the New York studio.
  • Serve as the primary technical support for all post-production software and hardware.
  • Oversee the setup, maintenance, and support of editing suites within the studio.
  • Diagnose and resolve technical issues related to editing, color grading, audio mixing, and finalization.
  • Assist in the installation, configuration, and upkeep of post-production workstations.
  • Stay informed about the latest advancements in post-production technologies and workflows.
  • Coordinate with Havas IT teams for incident management and escalations.
  • Manage procurement, licensing, and deployment of various production software, including applications, plugins, and scripts.
  • Document and maintain records on various technical systems and procedures.
  • Support the onboarding process for new staff, vendors, and freelancers regarding our technology stack.
  • Facilitate workstation access for remote workers through management tools.
  • Oversee asset lifecycle management, including archiving and restoring assets across different technologies.
  • Maintain and manage storage systems, ensuring data integrity and accessibility.
  • Collaborate with global technology leadership to establish backup and disaster recovery protocols.
  • Enhance post-production workflows to boost efficiency and productivity.
  • Develop and implement automation tools and scripts.
  • Educate post-production staff on best practices and emerging technologies.
  • Assist with project setup and delivery, including media management, transcoding, and quality control.
  • Work alongside editors, colorists, and mixers to troubleshoot technical challenges.
  • Oversee in-office live events and possess familiarity with live streaming operations.

Qualifications:

  • Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent professional experience.
  • A minimum of 6 months of experience in a post-production setting.
  • In-depth knowledge of post-production software and hardware.
  • Familiarity with scripting or programming languages (e.g., Python, Bash) is advantageous.
  • Exceptional problem-solving and troubleshooting abilities.
  • Strong communication and interpersonal skills.
  • Capability to work autonomously as well as collaboratively within a team.
  • Proficiency in managing multiple tasks and prioritizing effectively.
  • Experience with the following tools:
  • Apple MacOS
  • Microsoft Windows
  • Microsoft 365
  • Active Directory
  • JAMF
  • Adobe Suite
  • Cinema 4D
  • Teradici
  • Jump
  • Cloud computing platforms such as AWS and Azure
  • Lucidlink
  • Iconik