Guest Services Representative

2 weeks ago


Tulsa, Oklahoma, United States Highgate Hotels Full time

Position Overview:
The Guest Services Representative plays a crucial role in delivering exceptional service to visitors during their stay, ensuring a memorable experience while optimizing room revenue and occupancy rates.

Key Responsibilities:
- Provide attentive and courteous service to all guests
- Address guest inquiries and resolve issues promptly
- Collaborate with team members to maintain a positive work environment
- Assist in maximizing hotel occupancy and revenue through effective communication and service

Qualifications:
- A positive and team-oriented attitude is essential
- Strong communication skills and attention to detail
- Ability to handle multiple tasks in a fast-paced environment



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