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Guest Services Representative

2 months ago

Tulsa, Oklahoma, United States Highgate Hotels Full time

Position Overview:
The Guest Services Representative plays a crucial role in ensuring a pleasant experience for all visitors. This position requires delivering exceptional service while effectively managing room availability and maximizing occupancy rates.

Key Responsibilities:
- Provide friendly and efficient service to guests during their stay.
- Assist with check-in and check-out processes, ensuring a smooth transition for guests.
- Address guest inquiries and resolve any issues promptly and professionally.
- Collaborate with team members to maintain a positive work environment.

Qualifications:
- A proactive and team-oriented mindset is essential.
- Strong communication skills and a commitment to guest satisfaction.