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Guest Services Coordinator

2 months ago

Tulsa, Oklahoma, United States Eastern Sports Management Full time
Position Overview

As a Reception Associate, you will be the first point of contact for our guests, ensuring a welcoming atmosphere and providing essential information about our services and activities.

Key Responsibilities
  • Welcome Guests: Greet all visitors with a warm and friendly demeanor.
  • Information Provider: Offer detailed insights about the various amenities and activities available at our establishment.
  • Customer Service: Deliver courteous and attentive service to enhance the guest experience.
  • Issue Resolution: Address and resolve guest complaints effectively, either independently or with supervisory support.
  • Registration Process: Complete the check-in and registration procedures efficiently.
Qualifications

We are looking for individuals with strong interpersonal skills and a commitment to providing exceptional service in a dynamic environment.