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Guest Services Representative

2 months ago

Tulsa, Oklahoma, United States Highgate Hotels Full time

Position Overview:
The Guest Services Representative plays a crucial role in delivering exceptional service to guests during their stay. This position is vital for ensuring guest satisfaction while optimizing room revenue and occupancy rates.

Key Responsibilities:
- Provide friendly and efficient service to all guests.
- Address guest inquiries and resolve issues promptly.
- Maintain a positive and collaborative work environment.

Qualifications:
- A strong commitment to teamwork and a proactive approach to tasks is essential.
- Previous experience in a hospitality setting is preferred.