Senior Director of IT Operations
3 weeks ago
Job Summary
The Senior Director of IT Operations will be responsible for overseeing the technical infrastructure and digital systems of Rosewood Hotels and Resorts. This includes managing relationships with internal stakeholders, evaluating emerging technologies, and implementing system improvements to increase operational efficiency.
Key Responsibilities
• Collaborate with the Director of IT to evaluate equipment and recommend improvements
• Manage relationships with internal stakeholders to ensure systems align with business needs
• Identify opportunities for system improvements, automation, and enhanced reporting capabilities
• Lead the deployment of new property platforms and system upgrades
• Evaluate emerging technologies and trends in property technology
Requirements
• 4-year bachelor's degree in Information Technology, Computer Science, or related major
• 5 years of experience in Information Technology, Computer Science, or related professional area
• 5 years of hotel experience
• Administrative level knowledge of Microsoft Windows server environments
• Knowledge of network security systems and data backup and recovery software
Working Conditions
• Must be able to exert physical effort in transporting 35 pounds
• Endure various physical movements throughout the work areas
• Satisfactorily communicate with guests and co-workers
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